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Mighty Slots — player complaint #66643, 2016-11-19: bonus terms

Mighty Slots: a player complaint filed on 2016-11-19, about bonus terms, status — closed, no outcome. Published on CasinoReviews. One of 11 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2016-11-19 CasinoReviews Bonus terms Closed, no outcome

Mighty Slots - Refusal to pay winnings out

So I received an email with Code 1000Free to play and wager 1000, witch I did. I played and after the wager, I won and requested payout of 1500. I then sent an email, wanting to know how long it takes for a payout to be processed. The agent, [EDIT], then said when its been approved, it takes 7 - 10 working days. However, she then told me that they are not going to payout because it was only supposed to be played on the game Achilles. But nowhere in the email did it state that 1000free is to be played on that game. In fact, a few games were open to be played. The games that could not be played were locked. I stuck to the terms but on my request was told I breached it and that us an absolute lie. Should I just now except that I'm not getting the "pending payout", for which I even have a trace nr? I think its only fair that I get my winnings. Please help.

Complaint data

Case number
#66643
Filed
2016-11-19
Status
Closed, no outcome
Category
Bonus terms
Place among complaints about Mighty Slots
3 of 11 by date, newest first
Source
CasinoReviews — original ↗
Text
175 words, as published

The summary, statuses and disputed sums are on the operator page.

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