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Marathonbet — player complaint #6817, 2024-08-15: bonus terms

Marathonbet: a player complaint filed on 2024-08-15, about bonus terms. Published on Trustpilot. One of 121 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2024-08-15 Trustpilot Bonus terms

EMPRESA DE MÁ FÉ - LIMITA A APOSTAS RIDICULARMENTE SEM AVISAR - BAD FAITH COMPANY - RIDICULOUSLY LIMITS BETS WITHOUT WARNING

REALIZEI 4 APOSTAS ESPORTIVAS JUNTO A ESSA CASA DE APOSTAS, ONDE PERDI 2 E GANEI 2, ONDE NO SALDO GERAL SÓ PERDI, NA QUINTA APOSTA ESPORTIVA FUI LIMITADO A RIDICULOS R$ 1,26 DE MAXIMO DE APOSTAS, ONDE EU TINHA DEPOSITADO MAIS DE R$ 300,00, A CASA NAO PERMITE O SAQUE ATÉ VOCÊ APOSTAR TODO DINHEIRO DEPOSITADO, TIVE QUE JOGAR NO CASSINO TODO O DINEHRIO DA CONTA (COISA QUE EU NAO QUERIA), PARA PODER SACAR O QUE RESTASSE. OU SEJA A CASA DE APOSTA ME ENGANOU, LEVANDO MEU DINHEIRO. QUANDO ENTREI EM CONTATO COM O SUPORTE, ME ME DISSERAM QUE A CASA DE APOSTA TEM O DIREITO DE FAZER O QUE QUIZER COM A CONTA DO JOGADOR SEM DAR EXPLICAÇÃO NENHUMA.I PLACED 4 SPORTS BETS WITH THIS BETTING HOUSE, WHERE I LOST 2 AND WON 2, WHERE IN THE OVERALL BALANCE I ONLY LOST, IN THE FIFTH SPORTS BET I WAS LIMITED TO A RIDICULOUS R$ 1.26 MAXIMUM BETS, WHERE I HAD DEPOSITED MORE THAN R$ $300.00, THE HOUSE DOES NOT ALLOW WITHDRAWAL UNTIL YOU BET ALL THE MONEY DEPOSITED, I HAD TO PLAY ALL THE MONEY IN THE ACCOUNT AT THE CASINO (WHICH I DIDN'T WANT), TO BE ABLE TO WITHDRAW WHAT WAS LEFT. THAT IS, THE BETTING HOUSE CHEATED ME BY TAKING MY MONEY. WHEN I CONTACTED SUPPORT, THEY TOLD ME THAT THE BOKER HAS THE RIGHT TO DO WHAT THEY WANT WITH THE PLAYER'S ACCOUNT WITHOUT GIVING ANY EXPLANATION.

Complaint data

Case number
#6817
Filed
2024-08-15
Status
Status unknown
Category
Bonus terms
Place among complaints about Marathonbet
53 of 121 by date, newest first
Source
Trustpilot — original ↗
Text
241 words, as published

All 121 English-language complaints about Marathonbet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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