Lord Ping Casino DE— player complaints: 21 in English

21 Complaints

0▼ Last 30 days · was 1

3 Unresolved

54.796440539294d Last complaint

100.0 Risk index

Lord Ping Casino DE: 21 complaints filed in English across 2 platforms, 3 still open. Most of them are about game fairness (29%). Risk index 100.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-17.

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What players complain about

Game fairness 29% 6

Withheld payouts 24% 5

Bonus terms 19% 4

Other 19% 4

Account blocks 10% 2

Status unknown 18 Unresolved 3

Sources

Trustpilot 18 Casino Guru 3

Complaints by month

Questions and answers

How many complaints are there about Lord Ping Casino DE?

The English-language record holds 21 complaints from 2 platforms, 3 of them without a resolution; 18 carry no status from the platform. The latest one is dated 2026-08-17.

What do players complain about?

Mostly game fairness — 29% of cases, then withheld payouts (24%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 21 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 100.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 21

17.08.2026 Trustpilot Game fairness

I gave the benefit of the doubt I’m updating my review stay clear it’s a gussler that point system they use for levels a

I gave the benefit of the doubt I’m updating my review stay clear it’s a gussler that point system they use for levels actually doesn’t pay big they say the higher the level the bigger your wins so not true keep your money play on a trusted site that you know ,better the devil you know as the old sa

12.08.2026 Trustpilot Game fairness

I am new to this site just tonight, and im regretting it already. £400 in and not on single bouns. I have emailed I know

I am new to this site just tonight, and im regretting it already. £400 in and not on single bouns. I have emailed I know what there reply will be its 'random' I could understand random with some bouns.. but honestly didnt get 1 single on, even went to check how much stake I got back and it wasnt eve

07.08.2026 Casino Guru Other Unresolved

The player's winnings were capped.

The player's winnings were capped. [Winnings dispute] — unresolved

07.08.2026 Casino Guru Other Unresolved

The player's money disappeared.

The player's money disappeared. [Other] — unresolved

07.08.2026 Casino Guru Account blocks Unresolved

Player is locked out of her account after the deposit.

Player is locked out of her account after the deposit. [Deposit] — unresolved

23.07.2026 Trustpilot Bonus terms

It's a scam, you dont recieve any bonus offers and customer service is rude and unhelpful, worst betting site ive ever v

It's a scam, you dont recieve any bonus offers and customer service is rude and unhelpful, worst betting site ive ever visited

17.07.2026 Trustpilot Other

I downloaded Lord Ping because I was looking for a casual mobile game that I could play without too much commitment. The

I downloaded Lord Ping because I was looking for a casual mobile game that I could play without too much commitment. The game was easy to understand at first, and the simple mechanics made it fun for a few sessions. After spending more time with it, though, I found myself looking at boomingslots.plu

10.04.2026 Trustpilot Bonus terms

Over £1k in this site in 10 days! Bouns, when you do get them pay ×5. Ive been a loyal customer for such a long time, bu

Over £1k in this site in 10 days! Bouns, when you do get them pay ×5. Ive been a loyal customer for such a long time, but again after tonight losing about £150 for 2 bouns at ×5 maybe ×10 i will not be returing. They say its 'random' yeah okay. Stay away from this site, plus Playojo they are sister

20.03.2026 Trustpilot Bonus terms

They promised bonus credit when I made a deposit. They never issued the bonus. The customer service is designed to send

They promised bonus credit when I made a deposit. They never issued the bonus. The customer service is designed to send you around in circles. I deeply regret ever visiting this site as I think it may be a scam.

08.03.2026 Trustpilot Game fairness

I'm not here to tell anyone to not play I'm here to express my experience whilst playing win to loss is wayyyyyy off I s

I'm not here to tell anyone to not play I'm here to express my experience whilst playing win to loss is wayyyyyy off I spent £40 in under 10 minutes on 50 p spins useally this would last me even if I loose it all at least ahr to 90 minutes very low pay bk imho .have great choice of games but lots of

11.02.2026 Trustpilot Bonus terms

Awful casino!So disappointed I chose this casino as it had 100% deposit match. I went to deposit witn the 100% match bon

Awful casino!So disappointed I chose this casino as it had 100% deposit match. I went to deposit witn the 100% match bonus activated. Checked the bonus code said my bonus And then after I deposited it didn't give me any bonus. I have been chasing chat and emails but they just say it's been escalate

27.01.2026 Trustpilot Withheld payouts

WITHRAWL DECLINED TO SAME CARD I HAD SUCCESSFUL WITHDRAWL TO LAST TIME???!! AND GETTING NO RESOLUTION BEEN EMALING SINCE

WITHRAWL DECLINED TO SAME CARD I HAD SUCCESSFUL WITHDRAWL TO LAST TIME???!! AND GETTING NO RESOLUTION BEEN EMALING SINCE YESTERDAY AND TRIED WIRE TRANSFER STILL FAILED never had an issue before so whats the problem now fml ...Ive made a successful withdrawal before and just made one last night but s

12.01.2026 Trustpilot Game fairness

They deserve 0 stars .I have never know such an appaling disgusting site .They do not play remotely fair or give anythi

They deserve 0 stars .I have never know such an appaling disgusting site .They do not play remotely fair or give anything remotely good neither constantly spin outs and constant poor gameplay the win /loss ratio is disgustingly terrible .do not even bother with this site .unless you want to lose yo

02.01.2026 Trustpilot Withheld payouts

I have a fully verified account, I've provided a copy of my passport, proof of address, funding source and copies and al

I have a fully verified account, I've provided a copy of my passport, proof of address, funding source and copies and all debit cards used, all approved and nothing has changed, no new changes or payment methods. The company states in emails that you will only ever be asked to provide these document

09.11.2025 Trustpilot Withheld payouts

Deposited 4 days ago and it said failed but transaction had cleared in my bank with a reference number.Alerted customer

Deposited 4 days ago and it said failed but transaction had cleared in my bank with a reference number.Alerted customer service who said to be patient. After 24 hours I got back in touch to be told it had been sent to the relevant department. Asked for a time frame and was just thanked for my patien

05.11.2025 Trustpilot Game fairness

Do not play on this website or any of there casinos who is run by skill on net honestly,games constantly breaking,and th

Do not play on this website or any of there casinos who is run by skill on net honestly,games constantly breaking,and they must have a very low rtp on every single slot nothing but dead spins,and if your lucky to hit a bonus all you get is dead spins and win zero of the bonus,47 times on different g

06.10.2025 Trustpilot Game fairness

I rejoined this site last week and god its still d same . I could be in the middle of a game and I get logged out of my

I rejoined this site last week and god its still d same . I could be in the middle of a game and I get logged out of my whole account . Its very suspiciou . Also I watched twice the 3rd bonus icon jump as it was about to land. They have a sister site called gentings it's d same layout same bot chat

27.09.2025 Trustpilot Other

unreal on how many server errors you get,not enjoyable if you have to keep reloading,whilst writing this its verifying i

unreal on how many server errors you get,not enjoyable if you have to keep reloading,whilst writing this its verifying i am not a robot, should have called this site lord pingpong.

23.09.2025 Trustpilot Withheld payouts

This casino is joke I withdraw money from 15.08.25 still not received. I want to say to people don't use Lord Ping alway

This casino is joke I withdraw money from 15.08.25 still not received. I want to say to people don't use Lord Ping always excuse 🙄 😒 😑 never play on this website. If you top up there will do it fast and if you try withdraw omg no chances you got you money back off them 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

14.07.2025 Trustpilot Account blocks

Poor wins poor bonuses poor payouts bad experience account requested to close.

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How the risk index is calculated and how complaints are labelled — the method behind this section.