Holy Luck Casino — player complaint #15687, 2026-08-06: other
Holy Luck Casino: a player complaint filed on 2026-08-06, about other, status — unresolved. Published on Casino Guru. One of 5 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Holy Luck Casino - Player's request for self-exclusion is ignored.
The player from Spain faces issues with the casino as they refuse to allow him to permanently self-exclude due to his gambling addiction. Despite multiple attempts to contact them through chat and email, he only receives generic responses without resolution.The player from Spain faces issues with the casino as they refuse to allow him to permanently self-exclude due to his gambling addiction. Despite multiple attempts to contact them through chat and email, he only receives generic responses without resolution. Written by VeronikaComplaint Resolution Center Deputy Team Lead Submitted: 06 Aug 2026 Automatic translation: