EnergyCasino — player complaint #22311, 2026-06-29: other
EnergyCasino: a player complaint filed on 2026-06-29, about other, 1,919 EUR in dispute, status — rejected. Published on CasinoReviews. One of 41 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello,
Before submitting additional evidence, I would like to ask a procedural question.
My complaint concerns what I believe was a misleading in-game warning message displayed during bonus wagering. I do not have a recording from the original gaming session.
If I am able to demonstrate that the same game, under the same bonus conditions, still displays the same warning message today, would such evidence be considered relevant in assessing whether the interface could reasonably mislead a player?
I understand that such a recording would not prove what happened during my original session, but it may demonstrate how the system presents this information to players.
Thank you for your guidance.
