Classy Slots — player complaint #64872, 2019-07-16: other
Classy Slots: a player complaint filed on 2019-07-16, about other, 1,500 EUR in dispute, status — resolved. Published on CasinoReviews. One of 5 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hello,
I've registered to this website few months ago, in March. Knowing that I have a gambling problem I've asked them to close my account via email at least 10 times since April, I've told them that I have gambling problem via email and chat.
But I didn't receive any reply, only an email saying that I received a new bonus on my account everytime I asked for the account closure.
I've won few times, and recredited the withdrawals most of the times.
They finally closed my account when I threatened them to contact the Curacao commission.
But at the end Ive probbaly lost 1500€ since my first account closure request.
Do you think I could get my money back or at least part of it ?