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22Bet— player complaints: 138 in English

138 Complaints
14▼ Last 30 days · was 18
11 Unresolved
6.4855761461343d Last complaint
32.6 Risk index
21% Resolved · of 42 with a known status
52% Withheld payouts among those
€97,907 · $1,314 · 116,130 INR +3 Disputed sums

22Bet: 138 complaints filed in English across 5 platforms, 11 still open, disputed sums €97,907 · $1,314 and 4 more currencies. Most of them are about withheld payouts (59%). Risk index 32.6. Texts below are the players' own words, as published on the source site; last complaint 2026-10-05.

What players complain about

Withheld payouts 59% 81
Other 18% 25
Verification 9% 12
Account blocks 8% 11
Bonus terms 4% 6
Game fairness 2% 3
Status unknown 96 Closed, no outcome 17 Resolved 9 Under review 9 Rejected 5 Unresolved 2

Sources

Trustpilot 89 Casino Guru 25 CasinoReviews 16 AskGamblers 5 LCB.org 3

Complaints by month

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Questions and answers

How many complaints are there about 22Bet?

The English-language record holds 138 complaints from 5 platforms, 11 of them without a resolution; 96 carry no status from the platform. The latest one is dated 2026-10-05.

Does 22Bet resolve complaints?

Of 42 complaints where the platform recorded a status, 21% were resolved, 26% remain open and 12% were rejected as groundless, 40% were closed without an outcome. Withheld payouts account for 52% of them.

What do players complain about?

Mostly withheld payouts — 59% of cases, then other (18%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 138 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 32.6 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 138

21.07.2026 Casino Guru Verification Closed, no outcome
22bet Casino - Player’s withdrawal is delayed due to verification issues.
The player from Bangladesh was facing difficulties withdrawing $465 from 22Bet due to unclear and vague verification document requests. After submitting multiple identification documents as requested, he received no specific guidance on what additional documents were needed and did not receive any responses from support after his follow-up inquiries. We asked for more details, but it was then found that he had registered with inaccurate personal information, which made proper verification impossible. As a result, we rejected the complaint because the casino had valid grounds to withhold the winnings.
20.07.2026 Trustpilot Withheld payouts
Do not play here
Do not play here! Waiting for windraw too long and still nothing . They have on support only idiots or ppl with 27iq
18.07.2026 Trustpilot Other
Deposit not received till now 16 days…
Deposit not received till now 16 days after 16 days they telling me that I have to go to bank file chargeback refund form 22bet customer care also jatin all r rubbish fooling customer that's it
18.07.2026 Trustpilot Verification
Scammers
Scammers, never will let you verify your account. Not place to play and waste your money!
17.07.2026 Trustpilot Withheld payouts
Terrible experience - Funds are missing and customer support is unresponsive!
​This app is highly unprofessional when it comes to withdrawals. I made a withdrawal request of 3500 EGP (Order ID: 5022751659) on July 5th. The app status shows "Completed" and the money was deducted from my account, but absolutely nothing has arrived in my wallet yet!​I have contacted customer support multiple times but received no real help or solution. If this issue is not resolved immediately and my money is not credited, I will keep this 1-star review and report the app. Everyone beware, your money will get stuck and their support is completely useless!
14.07.2026 Trustpilot Withheld payouts
Jeden velký podvod
It's a huge scam... People, please don't bet there... They still owe me 9,000 euros that I'll never see again... I even have screenshots proving they're scammers... Feel free to message me and I'll send you the photos... Watch out!!!
14.07.2026 Casino Guru Withheld payouts Closed, no outcome
22bet Casino - Player's withdrawal got missing due to a system error.
The player from Spain had been waiting for three weeks for a withdrawal of €215 from 22Bet, but he claimed the funds had not been received due to a system error involving a wrong IBAN. He provided evidence, including bank statements and a live video, but the support team insisted the withdrawal was successful. The player requested intervention to resolve the issue and recover his funds. The complaint was closed due to the player's lack of response to inquiries and reminders and the evidence suggesting that the funds were paid to the same IBAN used for the deposits.
13.07.2026 Trustpilot Verification
22bet is the biggest fraud from all of the 1xbet clones
22bet is the biggest fraud from all of the 1xbet clones. I have never in my life seen fraud and scam like they does. If you want to deposit $100k you can do it 1-5 minutes no problem at all but when you want withdraw as minimum as $30 you're gonna have to face endless verification for example- they starts it with ID card than selfie of your holding id card and the a number they will give you. Your proof of address. Your bank statement. Utility bill of last 3 monts. And many more. And it goes on for weeks and months. There will be days they won't reply you for weeks even months and can do absolutely nothing. You can use this site as long as you willing to lose but remember when try to withdraw as little as $30 the nightmare begins. Sure there are so many legit site exist. But don't deposit or use 22bet at all you don't want to get fall into the dark side off this fraud site. Most fraud in the industry.
12.07.2026 Trustpilot Withheld payouts
22bet fully fruad site 12 day my…
22bet fully fruad site 12 day my deposit not received don't download all specialist only scame with you everyday same dialog third class service and third class site
11.07.2026 Trustpilot Withheld payouts
Withdrawal stuck for over 2 weeks
Withdrawal stuck for over 2 weeks. After providing all mails and documents still team denying to rectify their mistake and asking for more documents which is not relevant. This is completely shady response from them and the support is horrible. They will torcher you will same copy paste quotation every time without checking any details.
11.07.2026 Trustpilot Withheld payouts
My money was stolen from the relevant…It's a shady company, their website customer service is terrible, and their agents are scammers.
My money was stolen from the relevant financial institution, and they sent me a fake image with no transaction number. Every time I ask them for the transaction number, they ask me for a bank statement. Every time I send them the statement, they stall and make more demands.They are truly a fake company, full of scams and traps, with no customer rights, and they have professional fraudulent agents.
09.07.2026 Trustpilot Withheld payouts
Disgraceful support and fake payment proofs - My money (3500 EGP) is stolen!
I requested a withdrawal of 3500 EGP (Request ID: 19161770). The support closed my ticket claiming it was successful and sent me a completely FAKE/PHOTOSHOPPED screenshot as proof! The fake proof contains faulty data, and despite providing full video proofs of my wallet showing that no money was received, the support (Ghazal & Nabil & Zaid) completely ignored me. This is a scam and theft. Reopen my ticket and refund my money immediately!
09.07.2026 Casino Guru Other Closed, no outcome
22bet Casino - Player struggles to close her account.
The player from Austria faced difficulties closing her casino account after weeks of trying, as she received no replies to her emails and chat support was unhelpful. We requested additional information and advised her on how to properly submit a self-exclusion request to the casino. Due to the player's lack of response to our inquiries and reminders, the complaint was closed for the moment. The player was informed that she could reopen the complaint at any time if she decided to resume communication.
05.07.2026 Trustpilot Verification
Think Twice Before Using 22Bet – My Complete Verification Timeline Read This Before You Deposit on 22Bet
I want to share my complete experience so that other players can decide for themselves.I submitted a withdrawal request of approximately 16,000. It was rejected because I was told that my turnover requirement had not been completed.After completing the required turnover, I submitted another withdrawal request. Instead of processing it, my account displayed a message asking me to contact the Security Department for document verification.I contacted Live Support because I genuinely believed my account had already been verified. I had been receiving emails from VIP Manager Jatin Trivedi, who regularly sent promotional deposit offers. Naturally, I assumed my account had already passed the necessary verification checks.To my surprise, Live Support informed me that my account had never been fully verified and instructed me to contact the Security Department.The verification process then became increasingly demanding.First, they requested my 22Bet account number.Then they requested the front and back of my government-issued ID in colour.Then they requested the original password-protected PDF downloaded directly from the official government website.Then they requested a selfie holding my ID while simultaneously showing my 22Bet profile open on another device.I complied with every single request without refusing anything.After that, I received an email saying that my data was under verification.Soon afterwards, I received another email asking whether I had any relationship with Jat Bhavesh, Singh Ajay, Kadela Kunal, and Mamraj Mamraj.I had never heard of any of these people before. I immediately replied that I did not know any of them and had absolutely no relationship or association with them.Instead of explaining why these names were relevant to my account, I was informed that my bonus had been revoked, betting was no longer available for my account, and the bookmaker reserved the right to refuse bets or deposits without providing any specific reason.I immediately requested evidence supporting this decision. I asked which exact rule I had allegedly violated, requested the evidence, and asked for a complete financial calculation showing every deduction from my account.That email has never been answered.At the same time, approximately 9,200 disappeared from my balance without any detailed calculation or explanation.Later, Live Support informed me that my verification had been successfully completed and that my profile was fully verified.This leaves several important questions unanswered:- If my verification was successful, why was my account restricted?- Why was betting permanently disabled?- Why were approximately 9,200 deducted from my balance?- Why were my requests for evidence ignored?I have no objection to identity verification. Security checks are a normal part of online betting. What I object to is the lack of transparency after fully cooperating with every request.I have kept copies of every email, screenshot, and chat conversation. I am sharing my experience so other players are aware of how my case was handled.If a detailed explanation and complete financial breakdown are not provided, I intend to pursue this matter through independent dispute resolution channels, including AskGamblers, and I will continue updating this review with any developments.Players deserve transparency, evidence-based decisions, and clear communication when their funds and accounts are affected.
04.07.2026 Trustpilot Verification
Scam by this Casino be Aware
I currently have around €10,000 in winnings on my account, but I have been unable to withdraw my funds.The security department keeps requesting additional verification documents. Every time I submit what they ask for, they come back with a new reason for rejecting it—such as the picture not being good enough, asking for a different angle, or requesting yet another document. This process has been going on repeatedly without any resolution.After looking online, I found that many other customers have reported experiencing the same issue. Based on my experience, I would advise others to be cautious before depositing money with this company, as withdrawing your winnings may become extremely difficult.Trying now for 4 Month to verify.....
03.07.2026 Casino Guru Other Under review
22bet Casino - Player’s accounts are not blocked despite self-exclusion requests.
The player from Slovenia expresses concern that despite his requests to block his account due to gambling issues, the casino allowed him to continue gambling across multiple accounts, resulting in over 30,000 € in losses. He requests a refund for these losses, citing the operator's failure to enforce responsible gambling protocols and is prepared to escalate the matter legally if necessary.
02.07.2026 Trustpilot
Biggest scam ever
Biggest scam ever. They let me withdraw two times with smaller amounts, but when i wanted to withdraw 500€ the problems started. After over 50 emails and all kinds of verifications (ID, bank statements, selfies, utility bills, etc. ) which I provided the with no problems, they accused me of multiaccounting, which I clearly did not breach, I only had one account and closed my account with 1417€ of winnings on the account. They provided no evidence. Security has stopped replying, and support is just sending vague replies. STAY away from this site! I will report them to the Curacao ADR.
01.07.2026 Trustpilot Withheld payouts
Formal Escalation – Missing Withdrawal of EGP 1,700 via Orange Cash,since 23.06.2026 over 9 days
I am writing to formally escalate an unresolved withdrawal issue regarding an amount of EGP 1,700 requested via on June 23, 2026.As of today, I have still not received the funds in my wallet.After my initial complaint, your support team instructed me to wait 48 hours. I fully complied with this request, but the withdrawal amount was still not received.After following up again, I was informed that, according to your system, the withdrawal had been completed successfully. However, this statement does not match the actual situation on my side.To support my claim, I provided video evidence from my account showing all wallet transactions since June 23, 2026. The video clearly confirms that no transfer of EGP 1,700 was ever received.Today, I contacted support once again and received the same response: that the transaction was successful. I then requested the following details:The transaction reference numberConfirmation of the destination wallet numberProof of successful transfer to my walletUnfortunately, no clear response or valid proof has been provided.I find it unacceptable to repeatedly receive the same generic response without any supporting evidence, especially after submitting all requested documents and videos.At this point, I have serious concerns regarding the handling of this case and the credibility of the information provided to me.I request immediate escalation of this matter for a full investigation. I expect one of the following without further delay:Official proof that the withdrawal was successfully processed, including full transaction details and reference number, ORImmediate return/reprocessing of my missing fundsIf this issue is not resolved promptly, I will be forced to escalate the matter further through all available formal complaint channels.I expect your urgent response and a proper resolution.Note:As the attached video from my orange application history till today which view and confirm that i didnt recieve my money at all. Sincerely,Name:Bavly SamyUser ID:1047073005My Phone Number & wallet number:01210340245
01.07.2026 Casino Guru Withheld payouts
22bet Casino - Player's withdrawal request has been delayed.
The player from Norway successfully meets the wagering requirements after depositing 1000 NOK with PaySafeCard and winning 3000 NOK. However, he encounters issues withdrawing his winnings as PaySafeCard is not an available option for withdrawal, and other methods get rejected due to the casino's policy on matching payment methods. Despite providing required documentation and multiple attempts to resolve the issue with customer support, he receives no assistance.
28.06.2026 Casino Guru Withheld payouts
22bet Casino - Player claims that payment has been delayed.
The player from Norway has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet.

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