22Bet: 138 complaints filed in English across 5 platforms, 11 still open, disputed sums €97,907 · $1,314 and 4 more currencies. Most of them are about withheld payouts (59%). Risk index 32.6. Texts below are the players' own words, as published on the source site; last complaint 2026-10-05.
Status unknown 96
Closed, no outcome 17
Resolved 9
Under review 9
Rejected 5
Unresolved 2
Sources
Trustpilot 89Casino Guru 25CasinoReviews 16AskGamblers 5LCB.org 3
Complaints by month
04
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Questions and answers
How many complaints are there about 22Bet?
The English-language record holds 138 complaints from 5 platforms, 11 of them without a resolution; 96 carry no status from the platform. The latest one is dated 2026-10-05.
Does 22Bet resolve complaints?
Of 42 complaints where the platform recorded a status, 21% were resolved, 26% remain open and 12% were rejected as groundless, 40% were closed without an outcome. Withheld payouts account for 52% of them.
What do players complain about?
Mostly withheld payouts — 59% of cases, then other (18%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 138 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 32.6 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 138
07.08.2026Casino GuruOtherResolved
22bet Casino - Player's deposit has been delayed.
The player from the Czech Republic was facing an issue with a missing refund of 164.19 EUR at 22bet. Despite providing proof of the successful transfer and receiving confirmation of a resolution date, the funds were still uncredited, and communication from support was vague and delayed. We requested the casino’s finance team and InPay to trace the transfer using the MT103 and payment reference, but the player later marked the complaint as resolved. The case was then closed as resolved after the issue was confirmed to have been settled.
06.08.2026Casino GuruWithheld payoutsClosed, no outcome
22bet Casino - Player's withdrawal has been marked as completed but remains unpaid.
The player from Egypt faced issues withdrawing 2,750 EGP from the casino account, as the casino marked the withdrawal as "Completed" on 07.04.2026, but the funds were not received. The player provided video evidence and screenshots supporting their claim that the money had not been received. After reviewing the evidence from both sides, we concluded that the withdrawal had been processed via Vodafone Cash and sent to the phone number entered in the withdrawal request, and there were insufficient grounds to establish that the casino had used an incorrect number. As a result, the complaint was closed as rejected because the available documentation supported the casino's position and no independent evidence confirmed that the casino had processed the withdrawal incorrectly.
05.08.2026TrustpilotWithheld payouts
I wait since 6 Days
I wait since 6 Days, i dont get my money.U should never use sepa withdrawal at the weekend. If u use it mon-fri u get it within 30 min. Credit-card is never a problem.
05.08.2026TrustpilotWithheld payouts
My withdrawal was applied and then…
My withdrawal was applied and then rejected. I was told to use the same payment method that was used for deposits, so I changed my bank account and applied again, but it was still rejected.Now, my withdrawal has been pending for 8 days. I request you all please do not play on this platform; it is a fraud and a scam. Please keep in mind that this is a major fraud, as they are not processing withdrawals.Even after changing my bank account and applying, the operator is showing it as declined by 0.01, which makes no sense. It is better to try another platform because this is a very big scam.
05.08.2026Casino GuruVerificationUnresolved
22bet Casino - Player’s withdrawal is delayed due to verification issues.
This website is trash, how can you deposit and you are guaranteed a first time deposit bonus only for it to go to a bonus account and you are giving conditions how to wager another amount to be able to withdraw the first time deposit bonus? Note any money won from the deposit bonus won’t be credited to you instead they will only credit the initial deposit bonus and every other money will be lost. PURE SCAM. Don’t fall for it. Run away
29.07.2026TrustpilotOther
Fantastic platform with competitive…
Fantastic platform with competitive odds and a huge variety of sports markets. The app runs smoothly without any lag during live games.
29.07.2026TrustpilotWithheld payouts
Scamming App - ididnt recieved my fund 1700 l. E FROM 23.06.2026
Still my problem exist and all i had found is some kind of Procrastination and disrespectTo this moment, I am still facing continuous delays and unhelpful responses through both email support and customer service via the app.All the responses I have received so far insist that the funds were successfully transferred to me. They even provided a screenshot as proof, but I have serious concerns regarding its authenticity, as it may be inaccurate or potentially manipulated. Another possibility is that there is a technical issue with the payment method used by the company to send the funds.To verify the situation, I contacted the customer support team of my mobile wallet service and provided them with the transaction/reference number I received from the company. After checking their system, they clearly informed me that this transaction does not exist at all and that no transfer request has ever been registered under that reference number.This leaves only two possible explanations: either the funds were never sent in the first place, meaning my money may have been wrongfully withheld, or the company attempted to send the funds using a faulty or problematic payment method that failed without proper resolution.In both cases, this situation remains unacceptable, and I am still waiting to receive my money.It the second review, and many mails and customer support chatting but nothing help at all, iam not recomended this app 22bet for anyone to avoiding wasting your time and miney.And finally my payment queriy №18678611 is closed without solve or refund my money!!!! Name:BavlyID:1047073005My wallet number :+201210340245
29.07.2026Casino GuruWithheld payouts
22bet Casino - Player’s withdrawal is delayed, lacks verification.
Still going good in 22bet. Very nice platform with quick payouts and large number of casino providers.Good support team to solve any deposit issues.Quick withdrawal and quick deposits makes this website a good profit making for the players.
28.07.2026Casino GuruWithheld payoutsUnder review
22bet Casino - Player's account is restricted and funds are delayed.
Problem: Withdrawal funds haven't reached my wallet (19161770)
My problem hasn't been resolved since July 5, 2026, and all the support service says is "Wait, don't worry." They're a group of scammers stealing people's money. I advise you not to try this application.
27.07.2026Casino GuruWithheld payoutsUnder review
22bet Casino - Player believes that their withdrawal has been delayed.
This is the biggest scam possible, I deposited a significant amount of money on the 22nd of July, and I have been declined any access to my funds to either play or withdraw them.Their "security" team keeps coming up with new document requests, and I've been declined access to my funds for almost 5 days now.I do not wish to play on this website anymore but I expect to be able to withdraw my OWN funds.
25.07.2026TrustpilotOther
easy navigation
Compared to other site, navigation is easier and provides a lot of deposite and withdraw options.
24.07.2026TrustpilotOther
My deposit 4 problem not solved 5 month…
My deposit 4 problem not solved 5 month today also deposit problem your customer support team very worst I am Indian very worst pls see my account your customer care answer 610746228003 utr number payment successfully 10 time i give payment slips and proof pls one time your mother is good ond one your side transfer failed details give not possible your website thoyoli website
23.07.2026TrustpilotWithheld payouts
This is One of dangerous website.one…
This is One of dangerous website.one withdrawal take this website min 20 days taken.5 withdrawal request failed then after passing successful.and deposit also not successful poor website.
22.07.2026Casino GuruVerificationClosed, no outcome
22bet Casino - Player's withdrawal is delayed due to KYC issues.
The player from Ireland filed a formal complaint against 22Bet over an ongoing KYC verification process that he believed was being used to unjustly delay his withdrawal. Despite providing all requested documentation over a four-month period, including a selfie with his ID and passport photos, his account remained unverified and he received vague responses with no specific feedback on his submissions. We asked him to follow the casino’s instructions and later requested the exact requirements from 22Bet, but the casino kept insisting that the submitted files were screenshots or the wrong format and repeatedly asked for a new selfie with his document and device/profile visible. As he stopped responding to our follow-up messages, we were unable to continue the investigation, so the complaint was closed for the moment.