22Bet— player complaints: 138 in English

I placed a bet on Saturday and I won a total of 44256 cedis from this casino and they are yet to process my withdrawal They have also disabled my account and take forever to rreply their emails.

22bet casino blocked my money by making accounts from multiple accounts, I don't have multiple accounts, it turns out that I called 22bet casino and they asked me to say that I had multiple accounts, only then 22bet unblocks my money, so I don't have two accounts this is a lie I won I want to receive please help me

So I started using this casino for my sports betting at the start of this month, I loaded the account with Skrill and with Multibanco which is a way to pay for services using my bank account. I lost a few bets did a few more deposits and then I won 1180€ requested the withdraw of that money and before they asked I sent a proof of my ID and address. They approved the payment after that I won 2800€ and that is when the problems started, they requested a bunch of proof from Skrill etc which I sent all of these and they were all approved by their staff. It's been more than 48h now and still they do not pay me I have tried contacting them through livechat and through the support email and the reply is always the same "wait please". After doing some research there are a lot of these cases with them so I have given up on that money that I won but just wanted to warn you all to avoid 22bet at all cost!  I can provide proof of anything you need.

This complaints agains 22bet..... i deposited money 4982 on date 11.10.2020 from my yes bank limited through net banking, i  deposited money 5000 on date 28.02.2021 from my punjab national bank through upi. i deposited money 2000 on date 30.11.2021 from my yes bank limited through net banking. All Amount not added till date in wallet of bet22 account no refund.... 

Hello, my account there is closed upon my request earlier this year. Now i requested a statement with my deposits and withdrawals for my overview. They declined it because they would never give such information. After reading their T&Cs i cannot find anything what prohibit them to send me my own personal data concerning the transactions. Is it correct, that i cannot request my data? Other casinos did it without any problems. I received exactly the same response with the rejection in stlye and content of a casino in my further complaint KR

The issue that I have experienced was Yesterday on 12:22 am pakistani time 7:22 pm utc .. I won my bet on evolution gaming Free bet blackjack table on 22bet casino and my bet was also settled.. But for 10 to 15 seconds my Internet was disconnected so when it again connected I was showing my bet but my winnings were missing.. And I won that bet of 8$.. And I immediately took screenshot and contacted to costomer support of Evolution gaming and they said yes your bet was settled and you won 86$ profit and it will be added after few moments after login again and clean your cookies etc.. And I tried but didn't get my winnings.. So I again connected them and they said contact to casino costomer care because its finance issue and from our end its already settled.. Plz check this and give my money back

  Dear helper, I'm contacting you because I've done everything in my power to get my money back from 22bet but they are preventing me from withdrawing my money. I registered and verified registeration a few days ago. I deposited 300€ to account and played all the money. Yesterday I tried withdrawing my money but I had to send documents to security department which I did. I got a message saying I could use withdraw option now that account verified. I tried 15 times at least and I keep getting declined with an error message " Denied by operator. Payment Processing error" I contacted 22bet and sent them at least 50 e-mails (proof) explaining the situation but they still refuse to withdraw my money. They asked me to see with bank so I called my bank and said that 22bet is probably a fraud since they never got a demand for payment from 22 bet and my bank never blocked transactions. They told me to go and deposit with e wallet and bet on 1.1 odd then try to withdraw after sending proof to security which I find very weird since on the ither books i just need to enter bank info and click withdraw to get money back. I read a lot of posts of complaints on this site with the same directions and people get another error message saying " Unable to withdraw.you need to deposit and withdraw with same payment method and withdraw in proportion of deposit" which is clearly nonsence since they advise to use second payment method to withdraw all money. I'm afraid i'm being scammed. Ever since, I've been explaining and sending them account info so they can send me my money but they keep making excuses and do not answer my mails besides with copy paste nonsense. They are deliberately keeping my earnings [EDIT] • That being said, how do I go about getting my money please?  

With so much distressed i am writing this note to let you and others also to know how 22bet casino is deliberately ignoring our complaints and even if replied, they always delaying the case for no reasons. We write our complaint in all details with all required prove, yet they reply in one sentence which is always a repetitive and same. I had made a huge deposit a month ago and it was not credited in my casino account. i have been communicating with them for last 40 days and they have still not resolve my issue. i had provided all the required transaction details and even then, they keep asking again and again without even opening my attached documents. i am honestly been mentally distressed by their support team. Needless to mention, their customer chat support on their website reply only after 2 hours (trust me I tried several times). i am sincerely not exaggerating and can prove it all. Anyhow i have written them once again today and this will be my last communication. Plz let online casino forums to know the situation of players and not to endorse 22bet casino. May be the casino is decent but the Indian branch is pathetic. I even seek some help from few online streamers and they warned me that the licensers (some including 22bet casino) do not care about their reputation as long as they get money from players. But we shall still do our best so that other may not suffer like us. I really hope this piece will at least help others not to play on 22bet casino. Please do consider it sincerely.

22bet not give me my withdrawal amount in my bank account i m trying to make email support contact but they don't respond what can I do

They blocked my account when I won good amount 58380 INR on 10 sept... And earlier when I won money on 9th about 23000 they paid but on the day I again won.. They blocked my account.. And didn't paid my money... Kindly plzz help me I have all the proofs

I am member of the 22Bet casino since months. In July they blocked my account and asked for documents. I send them all and got the confirmation mail that I am verified. Yesterday I won after a while again. They did not accept my withdrawal and blocked my account again, asking the same documents. I have send everything. It was the same procedure as I read in other complains. They do not ask all documents in once, they try to win time by answering just one by one and not with exact information. I have send the screenshots they asked for as PDF data, as I read here that they have done that to other players as well. The answer I received after was : „You have to send the documents in an other format“. No explanation why, no information about which format. However, I have send them in an other format. After that they keep asking documents. A selfie with the ID plus the communication shown on a computer or mobile device. I’ve done also that. 5 hours passed, nothing happens. There last reply was : wait for the answer. It’s obvious that they still use this kind of tactics to delay payments. While depositing and loosing, everything is fine, when a player wins, they start this show. The total amount of my winnings is now 17.174.40€ All the attempts to get answers are failing. The only answer I am getting is that I have to wait. I just want to say again that I have been verified already and only a few days before I received a payment from them. I used Skrill and tried to withdraw same method. Please help to solve this Issue ASAP. Thank you in advance.

They are not allowing withdra me after doing all veridication.

This site has no duty care or care about gambling issues or responsible gambling I have contacted them a min 5 time a day for bonus that I'm unhappy and I request manager constantly live chat also emails . Also I have emails on 26th 27th september calling them con artist the site sh×t etc going mental twice they ignore it when they should act on it and I gambled well over my means all they want is the money with the amount request and the way talk to them saying u took all my money and the amounts all the time. They not once asked if I'm ok where money come from banned me from even talking in that manor to them. I make a complaint all they say in about 24 hours is that we see no red flags that u were having issues . Seriously look at emails look at chats and look at live dealer chats where been banned 3 times and been told they reported me to the casino . They have no care at all and because this the worse I got playing more and more borrowed money .

I asked them a day ago to block me for gambling problems. They didn’t do it, and didn’t answer. So I want a refound of my deposits that was made AFTER that message. About 900 euro.

On July 8, 2019, I opened an account at the 22BET casino and made 6 deposits, the last of which was € 1000. I was playing a game when suddenly the message "this game is not available to you" appears on the screen. I contacted livechat, which seemed very limiting, and then i send an e-mail to [email protected], who informed me that I should sent them back to their security department two-sided copy of my identification document to verify the account, so I did, but nothing was always right, and when everything seemed fine, they kept asking me for more documents in a variety of ways. has demanded so much document which leads me to think that the strategy of this casino is to usurp its clients. At this moment I only want to recover the balance of my account in the amount of 996.92 € having lost there a beautiful amount in euros. carefully [EDIT]

Hello, please.. i really need advise now. i used to play at the 22bet casino because im at is there and everything about my details,documents,identity etc. are all verified so i don't have any issue when it comes for making deposits and withrawals i used to make it very convenient with my bank card because it takes only a minute after i made a request. and then suddenly i just won bigger amount compare before. after i try making withrawals they keep on rejecting my request and telling me that becaause of my bank issuer. so i contacted my bank and told me that there is no problem at all with my bank and i can transfer fund anytime i want. i tried to request for withrawal for how many days but still they said it is because of my bank issuer. my bank again say it's impossible. i can use my bank card anytime. then the 22bet ask me to try other pamyment method and give me instructions. so i follow all of their advice. i deposited a minimum amount with my new ecopayz account and make a minimum deposit and placing bet wit odds 1.1 or higher. so i try to make a withrawal with my ecopayz. but still they rejected ny request. i really dont know what is the right thing to do because i think they are avoiding to pay my money. i follow all their terms and condition, i play fair and never make anything against the TnC. please help me because i usually making that in my bank card from the start. and i also lost a lot of my money there. even i get this amount my total deposits are higher. i want to claim my money. they keep on making way just to avoid ot. by the way my total money on my 22bet account now is €23,507.27 somebody help me please. Thank you so much THE POGG and more power to you

January 9th I was suspended for them. A total of 6,754 usd remained in my account. They emailed me that I violated the terms. However, I checked their terms and I did not violate the terms. So at 22bet I kept sending emails that I did not violate the terms, but I never received an answer. So I asked them to let me know about 22bet regulators. However, live chat and email do not tell their regulatory agency. Help me.

Dear Sir/Madam, I have an account with 22Bet.com with an account number of [EDIT]. The e-mail addresses that I have previously been in contact with 22Bet.com on and that you are best to contact them on are [email protected] and [email protected]. I registered with 22Bet.com on 12/06/2018 and I made two £200.00 deposits the same day. I then placed a total of over 750 bets with 22Bet.com over the next 6 weeks, and by 13/07/2018 I had ran my balance up to £21,137.74 and I had requested a withdrawal of my full balance, and I was asked for documents, all of which I sent to them, and then after sending them all of the required documents, they e-mailed me on 25/07/2018 saying they are closing my account and confiscating my winnings and only refunding my deposits, bringing my balance from £21,137.74 down to £400.00. This is the e-mail they sent to me: "Good Day. We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company: Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.), the bookmaker reserves the right to stop such fraudulent actions by: -bet cancellation; -closure of the customer’s account with the balance being refunded; -filing a claim to a law-enforcement agency. Effective as of 1 January 2011 The decision was made after rigorous investigation of the case by The Security Department. We ask you not to create gaming accounts with The Company. Please, notice, that all the accounts created again in the system will be closed,bets will be annulled, deposited funds will be in hold and used on the expenses related with the investigation and blocking. Due to the fact that your actions have been recognized as flagrant violation of The T