1xBet — player complaint #15377, 2026-05-25: other
1xBet: a player complaint filed on 2026-05-25, about other, status — rejected. Published on Casino Guru. One of 410 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1xBet Casino - Player’s funds are confiscated by the casino.
The player from Morocco filed a formal complaint against 1xBet Casino for the unlawful confiscation of 122,559 MAD from her account. Despite having completed all verification requirements and complied with the security team's directives, her withdrawal capabilities were blocked, and the casino claimed her verification had failed. She clarified that the funds were business capital transferred from her MobCash agent account under casino instructions, not gambling winnings. The complaint was closed by the Complaints Team as the dispute concerned a business relationship rather than a player-casino matter, and the player was advised to seek legal assistance for commercial or contractual issues.
