Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service
The webinar "Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service" will take place on 23 April 2026 at 14:00 (MSK). Event program: Transformation of ITSM into managed support. Why standard processes and tickets stop w
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Questions
5When is Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service?
Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service runs 23 April 2026. The event has already happened.
Where is Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service held?
It runs online — there is no venue, you join through the organiser's link.
Who organises Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service?
The organiser is Swarmica.
What format does Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service use?
Online, type — webinar.
Who is Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service for?
People working in General industry: media buyers, affiliates, affiliate programmes and operators.
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