# Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service

> The webinar "Evolution of Product Technical Support: From ITSM to Knowledge as the Foundation of Service" will take place on 23 April 2026 at 14:00 (MSK). Event program: Transformation of ITSM into managed support. Why standard processes and tickets stop w

## When

23 April 2026

## Where

online

## Format

online · webinar

## Vertical

General industry

## Organiser

Swarmica

## Tickets

https://swarmica.ru/webinar_230426?utm_source=web&utm_medium=ict2go&utm_campaign=webinar_230426

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Canonical URL: https://affpapa.org/en/neevents/evolyutsiya-produktovoy-tehnicheskoy-podderzhki-ot-itsm-k-znaniyam-kak-osnove-servisa
Calendar: https://affpapa.org/neevents/evolyutsiya-produktovoy-tehnicheskoy-podderzhki-ot-itsm-k-znaniyam-kak-osnove-servisa.ics
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