Rolla
2
Жалоб
0
Нерешённых
6,100.0
Индекс риска
Игнорировано 1
Решено 1
Жалобы 2
07.08.2026
LCB.org
Игнорировано
CLOSED: [due to the casino's unresponsiveness]: Rolla - Account Issue
Well really my problem is because im trying to verify so I can redeem. It let me verify everything just fine. My I. D. Went through no problem but then they have a second verification where u have to prove you address. I sent them several documents proving my address name and date but they said they couldn't verify because name on my account is Chris but name on documents is christopher. So I sent them a document with Chris on it but they said it has been edited and it has not been edited. I have emailed them several times and it said it coukd take up to 4 hours to respond . It had now been 16 hours and still they havent even messaged me back. And there is no other way to contact them and im just frustrated Casino: Rolla Case #: 4106
07.08.2026
LCB.org
Решено
RESOLVED: Rolla Casino
Currently, my name is listed as "Ray B." I would like to correct this to my full name, Raymar Brown, as the previous entry did not save correctly. I've talk to chat, but there's nothing but AI and AI suggested that I will receive an email with further instructions but the link that they sent me is broken so I've tried to email data privacy and I also emailed Rolla Support and it's been three days and still no response. I'm very irritated. Can someone please help