zoom-contact-center-android — Claude skill: Zoom SDK for Android
A skill for building on the Zoom Contact Center SDK for Android: chat, video, ZVA, scheduled callback and campaigns. Useful when support lives inside a native app.
npx skills add openai/plugins --skill android -a codexWhat zoom-contact-center-android does
The skill covers the Zoom Contact Center SDK surface for Android. It starts with the ZoomCCInterface manager and four channel services: getZoomCCChatService(), getZoomCCVideoService(), getZoomCCZVAService() and getZoomCCScheduledCallbackService(). Campaigns run through the web campaign service and campaign metadata.
The guardrails are strict. Initialize the SDK in Application.onCreate and define the channel plus identifiers with ZoomCCItem. Chat, video and ZVA take an entryId; scheduled callback and campaign mode take an apiKey. Release services on teardown. Skip that and you leak — worth checking your teardown before chasing anything else.
Supporting files walk through the SDK lifecycle, service patterns, an Android reference map and common issues. A short RUNBOOK.md gives a five-minute preflight and debugging checklist. Two related skills cover the app and engagement context, and REST API automation.
What it helps with
- add a support chat to a native Android app
- embed a video call with an agent
- wire a ZVA channel into the client
- set up a scheduled callback flow
- handle rejoin and service lifecycle correctly
Example prompts for the agent
- show me how to initialize ZoomCCInterface in Application.onCreate
- how do I release chat services when the screen closes
- set up campaign mode and metadata for scheduled callback
How to install zoom-contact-center-android
1Skills CLI (Vercel)
npx skills add openai/plugins --skill android -a codex2Manually: put the files in place
.agents/skills/android/SKILL.mdFor all projects use ~/.agents/skills/
1Skills CLI (Vercel)
npx skills add openai/plugins --skill android -a claude-code2Manually: put the files in place
~/.claude/skills/android/SKILL.mdCopy the whole skill folder; for one project use .claude/skills/android/
Manually: put the files in place
.cursor/skills/android/SKILL.mdCursor also reads .agents/skills/ and .claude/skills/
1GitHub CLI
gh skill install openai/plugins android2Manually: put the files in place
.github/skills/android/SKILL.mdPlatform CLI
gemini skills install https://github.com/openai/plugins --path plugins/zoom/skills/contact-center/androidManually: put the files in place
.devin/skills/android/SKILL.mdThe legacy .windsurf/skills/ path still works
Claude.ai
Zip the folder and upload it in Settings → Capabilities → Skills
Step by step, with commands for each platform: Codex skills: how to install, where they live, how to call them
Questions about zoom-contact-center-android
How do I install zoom-contact-center-android in Claude?
Run npx skills add openai/plugins --skill android -a codex, then the skill file lands at .agents/skills/android/SKILL.md.
What does zoom-contact-center-android do?
It documents the Zoom Contact Center SDK for Android: chat, video, ZVA, scheduled callback and campaigns, plus service lifecycle and rejoin handling.
What do scheduled callback and campaign mode need?
Both use an apiKey, while chat, video and ZVA use an entryId.
Source text
SKILL.md · MIT
--- name: zoom-contact-center-android description: "Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling." --- # Zoom Contact Center SDK - Android Official docs: - https://developers.zoom.us/docs/contact-center/android/ - https://marketplacefront.zoom.us/sdk/contact/android/index.html ## Quick Links 1. [concepts/sdk-lifecycle.md](concepts/sdk-lifecycle.md) 2. [examples/service-patterns.md](examples/service-patterns.md) 3. [references/android-reference-map.md](references/android-reference-map.md) 4. [troubleshooting/common-issues.md](troubleshooting/common-issues.md) ## SDK Surface Summary - SDK manager: `ZoomCCInterface` - Channel services: - `getZoomCCChatService()` - `getZoomCCVideoService()` - `getZoomCCZVAService()` - `getZoomCCScheduledCallbackService()` - Campaign support via web campaign service and campaign metadata. ## Hard Guardrails - Initialize SDK in `Application.onCreate`. - Use `ZoomCCItem` to define channel + identifiers. - Use `entryId` for chat/video/ZVA. - Use `apiKey` for scheduled callback and campaign mode. - Release services on teardown. ## Common Chains - Contact Center app and engagement context: [../../zoom-apps-sdk/SKILL.md](../../zoom-apps-sdk/SKILL.md) - Contact Center API automation: [../../rest-api/SKILL.md](../../rest-api/SKILL.md) ## Operations - [RUNBOOK.md](RUNBOOK.md) - 5-minute preflight and debugging checklist.
© Zoom · MIT · openai/plugins
