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business-operations-skills — Claude Code plugin: what it does

Seven skills for internal operations: process mapping, vendor management, capacity planning, internal comms, knowledge base hygiene and procurement.

Install into Claude Code · Plugin marketplace All methods and platforms ↓
/plugin marketplace add alirezarezvani/claude-skills
/plugin install business-operations-skills@claude-code-skills
Open on GitHub

What business-operations-skills does

The plugin ships an orchestrator plus six working skills. The orchestrator uses context: fork to route an inquiry to the right sub-skill, asking one question per turn and backing its pushback with cited documents. From there process-mapper finds where work sits waiting and builds a BPMN view with cycle time; vendor-management assembles a scorecard and checks third-party risk; capacity-planner runs Erlang-C queueing math for ops teams; internal-comms walks a re-org or policy change through ADKAR and Kotter's eight steps; knowledge-ops cleans up SOPs and runbooks; procurement-optimizer sorts spend by UNSPSC and looks for suppliers worth consolidating.

Under the hood: 18 tools built on the Python standard library and more than 24 reference docs, each citing seven or more authoritative sources. Every SKILL.md carries a forcing-question library. You can call skills directly — /cs-process-map, /cs-vendor-review, /cs-capacity-plan, /cs-internal-comms, /cs-knowledge-ops, /cs-procurement — or go through /cs-bizops.

Scope matters here. This is internal operations, not sales motion and not strategic judgment; those live in separate sets. And capacity-planner is built for non-engineering ops, so if you want engineering throughput, look elsewhere. Install runs through the marketplace. MIT licensed.

What it helps with

  • find where a process spends most of its time waiting
  • score a vendor and size the risk if they fail
  • check whether headcount covers peak demand
  • announce a re-org or policy change without chaos
  • break down rising software spend by UNSPSC category

Example prompts for the agent

  • /cs-bizops map our onboarding process and show where it stalls
  • /cs-vendor-review review our logistics vendor on SLA and risk
  • /cs-capacity-plan size the operator team for the December peak

How to install business-operations-skills

Plugin marketplace

/plugin marketplace add alirezarezvani/claude-skills
/plugin install business-operations-skills@claude-code-skills

Step by step, with commands for each platform: Claude Code plugins: marketplaces, installing, and building your own

Questions about business-operations-skills

How do I install business-operations-skills in Claude?

Add the marketplace first: /plugin marketplace add alirezarezvani/claude-skills. Then install the plugin: /plugin install business-operations-skills@claude-code-skills.

What does business-operations-skills do?

It provides seven skills for internal operations: an orchestrator plus process mapping, vendor management, capacity planning, internal comms, knowledge ops and procurement optimization.

How is it different from business-growth or c-level-advisor?

This set covers tactical operations inside the company. business-growth handles external sales motion, and c-level-advisor handles strategic judgment.

Source text

business-operations · MIT
# business-operations

**Internal-operations skills for BizOps leads, COO direct reports, vendor management, IT ops.**

v2.8.0 — 7 skills (orchestrator + 6 sub-skills), 18 stdlib Python tools, 24 references citing 7+ authoritative sources each.

## Skills

| Skill | Job-to-be-done |
|---|---|
| [`business-operations-skills`](skills/business-operations-skills/) | Orchestrator — routes to the right sub-skill via `context: fork` + Matt Pocock grill discipline |
| [`process-mapper`](skills/process-mapper/) | "Where does the work spend most of its time waiting?" — BPMN + bottleneck + cycle-time |
| [`vendor-management`](skills/vendor-management/) | "Is this vendor delivering, and what's the risk if they fail?" — scorecard + SLA + risk |
| [`capacity-planner`](skills/capacity-planner/) | "Are we sized to peak demand without burning the team?" — Erlang-C + utilization + hiring sequence |
| [`internal-comms`](skills/internal-comms/) | "How do I announce a re-org / rollout / policy change?" — ADKAR + Kotter 8-step |
| [`knowledge-ops`](skills/knowledge-ops/) | "Is our company wiki actually usable?" — SOP + runbook + KB hygiene |
| [`procurement-optimizer`](skills/procurement-optimizer/) | "Why is software spend up 40% YoY?" — UNSPSC spend categorization + supplier consolidation |

## Commands

- `/cs-bizops <inquiry>` — top-level router
- `/cs-grill-bizops <plan>` — Matt Pocock-style docs-anchored grilling
- `/cs-process-map`, `/cs-vendor-review`, `/cs-capacity-plan`, `/cs-internal-comms`, `/cs-knowledge-ops`, `/cs-procurement` — direct per-skill invocation

## Agent

- `cs-bizops-orchestrator` — process-obsessed BizOps lead persona

## Distinct from

- `business-growth/` — external sales motion (CSM, sales engineering)
- `c-level-advisor/coo-advisor` — strategic COO judgment (not tactical operations)
- `c-level-advisor/vpe-advisor` — engineering throughput (capacity-planner is for non-eng ops)
- `engineering/slo-architect` — system reliability (not business-process reliability)
- `engineering/llm-wiki` — personal PKM (not company SOPs)
- `engineering-team/runbook-generator` — system-ops runbooks (knowledge-ops is org-wide SOPs+runbooks)

## License

MIT

© Alireza Rezvani · MIT · alirezarezvani/claude-skills

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