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skill Claude Code CX Codex Cursor GitHub Copilot official · Anthropic

process-optimization — Claude Code skill: how to install

Analyzes business workflows to find bottlenecks and waiting times. Useful when a procedure takes too many steps or stalls on manual approvals.

Install into Claude Code · Skills CLI (Vercel) All methods and platforms ↓ 
npx skills add anthropics/knowledge-work-plugins --skill process-optimization -a claude-code
Open on GitHub

What process-optimization does

The skill activates when you mention bottlenecks or slow workflows. It maps the current state by recording each step and handoff between participants.

Next, it categorizes process waste. The framework looks for queue times and steps suitable for automation. Instead of rigid approval gates, it recommends checkpoints and parallel tasks.

The final output includes a before-and-after comparison alongside an implementation plan. Detailed input about roles and delays is required; vague step descriptions produce vague metrics.

What it helps with

  • map existing workflow steps and participant handoffs
  • spot waiting times and unnecessary manual tasks
  • redesign approval gates into checkpoints
  • estimate cycle time reduction and implementation steps

Example prompts for the agent

  • This invoice approval process is slow, find the bottleneck.
  • Too many steps in our employee onboarding, how can we improve it?
  • Streamline this workflow and show where we can remove manual handoffs.

How to install process-optimization

1Skills CLI (Vercel)

npx skills add anthropics/knowledge-work-plugins --skill process-optimization -a claude-code

2Manually: put the files in place

~/.claude/skills/process-optimization/SKILL.md

Copy the whole skill folder; for one project use .claude/skills/process-optimization/

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Questions about process-optimization

How do I install process-optimization in Claude Code?

Run npx skills add anthropics/knowledge-work-plugins --skill process-optimization -a claude-code in your terminal.

What does the process-optimization skill do?

It maps out workflow steps, identifies waste from waiting queues and manual handoffs, and delivers an improvement plan comparing current and future states.

What metrics does the skill measure?

It calculates time saved per cycle, error rate reduction, cost savings, and employee satisfaction improvements.

Source text

SKILL.md · Apache-2.0 
---
name: process-optimization
description: Analyze and improve business processes. Trigger with "this process is slow", "how can we improve", "streamline this workflow", "too many steps", "bottleneck", or when the user describes an inefficient process they want to fix.
---

# Process Optimization

Analyze existing processes and recommend improvements.

## Analysis Framework

### 1. Map Current State
- Document every step, decision point, and handoff
- Identify who does what and how long each step takes
- Note manual steps, approvals, and waiting times

### 2. Identify Waste
- **Waiting**: Time spent in queues or waiting for approvals
- **Rework**: Steps that fail and need to be redone
- **Handoffs**: Each handoff is a potential point of failure or delay
- **Over-processing**: Steps that add no value
- **Manual work**: Tasks that could be automated

### 3. Design Future State
- Eliminate unnecessary steps
- Automate where possible
- Reduce handoffs
- Parallelize independent steps
- Add checkpoints (not gates)

### 4. Measure Impact
- Time saved per cycle
- Error rate reduction
- Cost savings
- Employee satisfaction improvement

## Output

Produce a before/after process comparison with specific improvement recommendations, estimated impact, and an implementation plan.

© anthropics · Apache-2.0 · anthropics/knowledge-work-plugins

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