Lead Sales and BizDev

Ahmed Mohammed Khatab Licensed Pharmacist Page AHMED MOHAMMED KHATAB Licensed Pharmacist Retail Pharmacy Operations Healthcare Business Development Damanhour, Elbuhayrah, Egypt Saudi Prometric Exam Passed SCFHS Qualified PROFESSIONAL SUMMARY Licensed Pharmacist with experience in community pharmacy operations, branch management, patient care, pharmaceutical sales, and healthcare business development. Skilled in dispensing, patient counseling, inventory control, purchasing, CRM, customer relationships, team leadership, and commercial growth. CORE COMPETENCIES Retail Pharmacy Operations • Prescription & OTC Dispensing • Patient Counseling • Inventory & Stock Control • Branch Management • Team Leadership • Pharmaceutical Sales • B2B Healthcare Development • CRM & Order Processing • Customer Service & Retention • Healthcare Market Analysis • Expiry & Storage Management PROFESSIONAL EXPERIENCE Senior Healthcare Business Development Specialist Apr 2026 – Present Aumet Inc. • Drive B2B healthcare business development initiatives with regional healthcare providers, stakeholders, and clients. • Build professional relationships with healthcare and pharmaceutical stakeholders to identify opportunities and support commercial growth. • Support pharmaceutical sales and healthcare supply-chain expansion while analyzing market trends and customer needs. Branch Manager & Lead Pharmacist Jun 2025 – Apr 2026 19011 Pharmacies • Managed daily community pharmacy operations, medication dispensing, inventory, purchasing, stock optimization, and expiry control. • Led and mentored pharmacy staff to improve operational efficiency, dispensing accuracy, and patient-care standards. • Analyzed branch sales performance and implemented strategies focused on revenue growth and customer retention. Patient Care & Clinical Support Representative Mar 2024 – May 2025 19011 Pharmacies — Call Center Division • Handled complex patient inquiries regarding prescription medications, drug availability, and dosage instructions. • Processed pharmaceutical orders using CRM systems and maintained high-quality tele-pharmacy customer service. • Resolved patient complaints professionally in a high-volume environment requiring accuracy, communication, and problem-solving. Medical Sales Representative Jan 2023 – Feb 2024 Pharaonia Pharmaceuticals • Promoted pharmaceutical products to physicians and pharmacists through professional, science-based product presentations. • Delivered current medical and scientific information to healthcare professionals. • Built professional relationships with physicians and pharmacists while working toward sales performance indicators. Community Pharmacist — Part-Time Jan 2023 – Feb 2024 AUXELLIO Pharmacies • Managed evening-shift pharmacy operations and accurately dispensed prescription and OTC medications. • Provided patient consultations on medication use and health management. • Monitored inventory, controlled short-expiry stock, and maintained pharmaceutical storage according to GPP guidelines. Community Pharmacist 2017 – Dec 2022 Al-Saadany Pharmacy • Reviewed and dispensed prescription medications while screening for drug interactions and contraindications. • Provided patient counseling on medication usage, dosage, side effects, and health management. • Managed pharmacy inventory, stock replenishment, and controlled/OTC medicine records while building long-term patient relationships. LICENSURE & CERTIFICATIONS • Business Negotiation Skills — almentor Jun 2026 • From Employee to Manager — almentor Jun 2026 • Saudi Prometric Examination — SCFHS Qualified Passed Jan 2026 • The Selling Game Workshop (Selling Skills Course) — Smart-Med Training & Consultation Dr. Aly El-Alamy Feb 2023 • Pharmaceutical Marketing Course — Pharma Courses Platform Feb 2019 • Soft Skills & Effective Communication Certification — EPSF Sep 2018 • First Aid & Basic Life Support — Medical Syndicate Affiliate Sep 2017 EDUCATION Bachelor of Pharmacy (B.Pharm.) — Faculty of Pharmacy, Damanhur University 2016–2021 Grade: Very Good LANGUAGES & TECHNICAL SKILLS Languages: Arabic (Native/Fluent), English (C2 Proficient) Technical: Pharmacy ERP/POS Software, CRM Systems, MS Office Suite, Medical Research Databases