William Hill — player complaint #61489, 2022-02-03: game fairness
William Hill: a player complaint filed on 2022-02-03, about game fairness, status — rejected. Published on CasinoReviews. One of 224 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about William Hill: statuses, disputed sums, risk index →
William hill are misleading people.
They say they have fair play and pay 97 percent.
My story blows that to shreds.
I played roulette on Saturday and Sunday at Hills.
It was called European roulette. Over the 2 days I got a percentage of zero. I understand over a session on roulette you'll lose and the longer u play the chance of losing increases I get that.
I contacted hills. First on live chat they just cut me off. Then e mails which are laughable. Offering me gambling advice. I am not a problem gambler I'm not a bad loser I bet my spare money that's it. I know the roulette is monitored and regulated I get that and u have losing runs.
The machine was simply not playing right the ball wasn't spinning and it was every spin over 2 days a loser. I understand the 97 percent is over thousands of bets and I'm in no way a sore loser. I have the email which shows it paid zero percent. They admit that. They say it was a fair game.
Well if that's a fair game I'm a dutchman
I'm sure they advertise fair play to all.
They have simply not done what they advertise.
Ibas are totally useless always side with the bookie.
I simply want an apology and an admission it was unfair playing. I lost that's OK I've lost before not a problem but I have been mislead and it needs looking into because I'm certain this will happen to others
Complaint data
- Case number
- #61489
- Filed
- 2022-02-03
- Status
- Rejected
- Category
- Game fairness
- Place among complaints about William Hill
- 203 of 224 by date, newest first
- Source
- CasinoReviews — original ↗
- Text
- 256 words, as published
All 224 English-language complaints about William Hill — as a list by date; the summary, statuses and disputed sums are on the operator page.
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