William Hill are corrupt and predatory. Avoid and use other betting sites.
William Hill are corrupt and predatory and go against their own policies and those of the overall gambling commission. I was allowed to place a bet on a live hand of blackjack and then was met with a "safer gambling" prompt that stopped my gameplay but allowed the hand to go ahead therefore restricting me from making strategic and necessary actions such as hitting, splitting, etc. The bet obviously lost and customer service would not help at all. I have currently contacted second opinion and will be escalating to ADR and IBAS. I will then be reporting it to the gambling commission as they've gone against compliance rules. After speaking with an william hill advisor who said they can't do anything and just closed the chat down before i could resume the conversation i spoke apparently to a manager who did similar. I then attempted to contact them again and they kept refusing to speak with me. Disgusting treatment of customers. I'll be using a different betting app going forward. Avoid this app as it seems ok to begin with but sooner or later they'll rip you off. Only have to see their trustpilot score to realise what a scam this company is
