Stake — player complaint #24461, 2026-09-11: bonus terms
Stake: a player complaint filed on 2026-09-11, about bonus terms. Published on Trustpilot. One of 720 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I received an email the other day saying to deposit $500, wager $5000, and receive a $500 bonus. Well I completed all the requirements and waited over 48 hours only to be told by support that I wasn’t eligible for the bonus offer that I received from them. I was given no explanation as to why I wasn’t eligible. They just keep saying the decision is final. This is the second time this has happened to me with a similar type of bonus. $500 is not a small amount to deposit. I lost money to get the requirements done and now I’m just out of luck according to them. Such a bad look for this site. It’s my favorite to play on, but I can’t even trust the email offers that I receive
