Stake — player complaint #16012, 2026-08-12: other
Stake: a player complaint filed on 2026-08-12, about other. Published on Trustpilot. One of 720 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I don't know why, but the thing I praised stake before is the reason why I'm rating it 3 stars. The live customer support was superb, like an instant reply within maximum 5 minutes after my concern. These past 3 weeks has been the opposite. Every midnight, 11pm to 1am PHT, there were no replies and even going hours on hours before I even got a reply. Few times I sleep through it waiting for the response. WHAT HAPPENED???