Roobet — player complaint #7456, 2026-02-21: game fairness
Roobet: a player complaint filed on 2026-02-21, about game fairness. Published on Trustpilot. One of 148 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
SCAM WARNING: Voided my winning Tier 1 CS2 bet hours AFTER the match ended!
If you bet on esports, DO NOT use Roobet. They literally freeroll their users. I placed a legitimate live bet on a Tier 1 CS2 match, my team won, but Roobet canceled my bet and merely refunded my stake 2 hours after the match was completely over.Here are the facts:Ticket ID: 2636739690186805528Match: FURIA vs MongolZ (CS2 - PGL Cluj-Napoca 2026)My Bet: 3 map - winner MongolZStake: $285MongolZ won the 3rd map. My ticket was a clear winner. But 2 hours later, they changed the status to "CANCELED," set the odds to 1, and stole my rightful winnings.Support is useless and provides zero valid explanation. This is PGL Cluj-Napoca — a major Tier 1 event. There are no "data feed errors" or "low liquidity" issues here. They simply refused to pay out a winning ticket because they wanted to keep the money.If a casino can retrospectively cancel your winning bets hours after a match ends, your funds are never safe. I will be escalating this to Casino.guru and AskGamblers. Pay me my winnings!
