Rollbit— player complaints: 135 in English

Be careful and cautious with this bookmaker. After winning $700, they debited my balance and didn't transfer it to my wallet. After contacting technical support, they kept giving me empty promises. Then they told me to provide email addresses for other accounts they have in my name. In reality, they don't have a single account. I have only one personal account, which I'm willing to use to undergo any verification. However, technical support has stopped responding and communicating. They simply took my funds without explaining the reason and attributing false information.

As for this bookmaker, I would not recommend it to anyone. I will explain my problem so that no one else has a problem. I played with them and lost some money after that I won 8000 at the bookmaker, the bookmaker paid me 2000 and after that they didn't want to pay me the rest under the reasoning that I have a double account, which of course is not true, but their excuse for not paying me the money. When I asked them for proof, they wouldn't give it to me, they just told me to admit that I have a dual account, to which I replied that I don't have one, which is the truth. After that they blocked me on the chat and comments on the bookmaker. Now no one answers my email anymore. I would not recommend anyone to use this bookmaker because if you get money you will not pay it back. The bookmaker is a big scam and that's why I wrote my problem so it wouldn't happen to someone else. I know they won't pay me the money because I can't contact them anymore, but don't open an account in this bookmaker, there are plenty of others so you don't have the same problem as me.

rollbit is scam. i put several bet on sport and i win $600, and when i want to withdraw my money they ask for kyc and keep saying i have another account on their site. dont play on this site they will never pay your winnings.

I was interested in the futures trading part of the website, especially the Rollercoaster.Seemed nice and fun, until I realized it's rigged!They claim it is randomly generated with hash seeds that can be verified.That's not the issueThe problem is they cut 5% from your profits and slip your positions HEAVILY.You will notice there is ALWAYS a pullback when you close a trade, so it won't close where you click and the best part is they make it in such a way that slippage benefits them only.If you close a trade and the slippage goes positive, they won't count it, they will give you the price you clicked at. buttttt if the slippage is negative, they are quick to deduce it from your trade. On top of the 5% commission.Also, you will notice that your automatic "burst price" will ALWAYS be at a specific level where they know movement will go.Go back and verify your losses, you will see it. No matter how you place a bet, they will find a way to burst it, no matter the multiplier. It's crazy.Their discord is a joke, full of a bunch of scammers.

I am having the same issues as majority of users here. Won fair and square and they refused the payout, asking me to KYC. I did all levels of KYC, they still refused after they initially said its fine and it will be paid out. Asked me to list them my previous accounts which obviously i have none. Afterwards i was directed to compliance which asked for information and never responded after that. I am considering reaching out the license provider and going all over other sites to notify as many users as possible as this is obviously a repetitive pattern from their end on anyone that wins even a few thousand.

Disgustingly dishonest and scummy website. After losing tens of thousands on my first account, they limited my betting to basically 0, forcing me to create more accounts to chase my losses. After finally winning some money back (while still being down overall significantly) they suspended my account and requested for kyc which i provided fully and asked for other accounts i had, which i also complied with. They proceeded to close my account and forfeit my remaining funds of close to 30k USD. When you are lose they have no issues with you but when you start winning they find bullshit reasons to suspend your account and forfeit your funds.

Deposited the £5 for their promotion. Festive fiver. Didnt receive the promotion bonus even though i followed the instructions. Live chat constantly not working. Very misleading promotions and very very poir rtp..

seriously fraud site stay away from this siteall scam i deposited 710 usd i bet 700 usdt i won after that they disabled my account total balnce 1270 usdt they are scammer please stay away from this site totally scam😭😭😭😭😭please stay away if yiu deposit fundthey stuck your all balance

This site is probably going offline soon, you should get your money out of there. The gameplay is off the charts rug pull here.

ROLLBIT IS TRASH!!! DO NOT USE!! I won a bet fair and square and the site basically STOLE my money. Frozen my account for no reason even tho I sent all my papers like a hundred times!! They keep my wins AND my deposit. Support literally told me to kick rocks. THEY ARE SCAMMERS SAVE YOUR MONEY.

Look at all the other reviews and comments. The site is so bad that I won’t lose more than $200 with them. The servers aren’t even linked up to the real slot providers but if their own. The bonuses are very bad I’ve gotten 7 last night and they all couldn’t pay over 5x. They are there to 100% scam you. You will win if let’s say you lost 5k, you might win $800 back. The slots all claim 98.57 rtp but it’s a dead spin every spin so more like 10% rtp. If they flag, I have proof of them scamming. They won’t get another penny from me.

Lost my deposit. Dismissed with an email blaming their own system.and they would update in 24 hours.No apology no nothing. Just f you it will be sorted when its sorted.Support are worse than useless.Loosing customer deposits is probably the worst thing a casino can have a reputation for

They won't let me withdraw my funds saying that I have other accounts which I don't. I've emailed their compliance team but still no reply after 2 days, and their CS is just ignoring my messages.I keep telling them that I don't have any other account.

I got scam I send my verification when it's time to withdraw they won't let me I think this website is a scam people should start suing these company for fraud

Hello, through weekend i have some free time and enjoy playing on rollbit bets. I won on NBA, challeger tennis, ITF tennis, japan basketball all live were won on good luck i can send all screenshots, until i was loosing they payed me around 2.000$, after net loss went up until to 5.000$ and i decide to withdraw my legit funds, they start to complicate about my duplicate accounts in history. I never in my life opened any rollbit account, i also verificate my current account which i use, do selfie, and they still do not want me to withdraw. I was fair and good player never cheat, also as you can see on my playing bets, all legit. They ignore me on all chats and mails, for what? because i played legit bets with my own funds and won? Please help me every comment is useful, i already send proves on their mail.Update from 24.11.2025:Compliance team is solving, they are responsible and i think we will solve the problem, I keep you updated.Update from 26.11.2025:The Compliance team literally just said that i have to tell support team which are my connected duplicate accounts, but i never had them, they also ignore me on support chat, immedietly when they see me joining chat, agent just leave. Disaster29.11.2025:They do dont anwser on email, and live support agent immedietly close chat after see me requesting the help.

I'm writing my updated review. They still haven't withdrawn my $600. Tech support is ignoring me. They keep talking about some other accounts that I never had. They have no evidence to back up their claims. Don't play here. They'll block your account. I'll tell you the same thing. They're scammers.

deposited 12k and requested withdraw 14k same day. and they made my withdrawal pending and review to check XDXDXDXD. What is this small casino, kidding me? CS barely answered, right before yesterday i had very good feeling at rollbit, and they distroyed :((( waiting my ETH

Clear evidence that rollbit support doesnt do anything, they say contact us on mail for more details i have sended 50+ mails, i will upload photos if that is needed… BIG SCAMERS!!!! I DONT HAVE MULTIPLE ACCOUNTS!!!Update they also mute me on chat because i sayed look at your reviews on trust pilot🤣

Your account has been permanently closed for breaching our Terms and Conditions, specifically abuse.This will remain closed and support cannot further assist here.Any remaining balances are forfeit.********Didn't breach a single term or condition, Didn't make use of any bonus. Rollbit are just thieves who don't pay out winnings.EDIT*** 25/11/2025 (in response to reply gotten)No need telling me to write you an email. Your company is a thief - there is no two sides about that. At first my stakes were reduced to $1-$3 and I still managed to complete the stated rollover by betting on the big leagues and when I tried to withdraw, I was told Functionality has been temporarily disabled. I proceeded to the live chat section to tell the about it thinking it was just some payment processing upgrade period. I was told to wait while they relay the complaints to the relevant department and hours later I was unable to login into my account anymore. Thieves, that is what you are!!!

Was doing well ..playing ...they want a 200 deposit ...to verify account ...but decided to check reviews ..and it seems ..nobody gets their deposits back ....so I decided to delay ..and thi k about it ...now I can't login ...and it keeps trying to get me to re-register...which seems ..how they catch you in the loophole of multiple accounts ...I asked for a link to change password ...never got the email ...