Rollbit— player complaints: 135 in English

Update to previous review: 7 days later, I still haven't received any response from complaints email, and today they blocked my account (account is disabled, please contact support). The money still hasn't been withdrawn and it's unclear whether they will be withdrawn.

Deposited 300 usd, made it into 700 and wanted to withdraw, it was pending for around 20 hours so i contacted support, they told me to list my other accounts, tried explaining to them this was my only one but they just kept sending one message over and over again, i probably wont see the money again

Deposited 300 usd, made it into 700 and wanted to withdraw, it was pending for around 20 hours so i contacted support, they told me to list my other accounts, tried explaining to them this was my only one but they just kept sending one message over and over again, i probably wont see the money again as i read the other reviews here, dogshit site never even risk going there.

I registered on this site three days ago. Everything was fine on the first day. I made a deposit and was able to withdraw funds. The next day, I requested a withdrawal again, but they told me to contact support. They asked me to verify my account (I passed it), and after that, the money still hasn't

If you want to lose all your money, this site is for you. They won’t let you withdraw they will ask to verify email and I didn’t receive any verification email meaning my funds are stuck on the site. The RTP is also horrible, their own games are clearly rigged. Horrible gamba site

Rollbit is actively seizing users' principal deposits under the guise of fake "3rd party/AML flags."After forcing an arbitrary account lock, I fully cooperated with their legal and support teams, proving I have no associated accounts. Instead of reviewing my evidence, they stalled for 20 business da

Rollbit is actively seizing users' principal deposits under the guise of fake "3rd party/AML flags."After forcing an arbitrary account lock, I fully cooperated with their legal and support teams, proving I have no associated accounts. Instead of reviewing my evidence, they stalled for 20 business days and then sent an automated email terminating my account and keeping my deposited funds without providing a shred of proof.​To make matters worse, their official Curaçao gaming license link (cert.cga.cw) is completely dead (Error 522), and official regulatory complaint emails bounce back. They are using broken regulatory systems to steal player funds with zero accountability.​Do not deposit your money here. I am proceeding with legal action and filing reports with major crypto watchdogs.Username: [Shervin9599]

Rollbit has been my favorite crypto casino for a long time. The platform feels polished and reliable, with one of the best combinations of casino gaming and crypto features. What really sets it apart is the NFT system - owning Rollbot ol Sportbot means you actually share in the platform's success through revenue sharing, which is something you rarely, if ever, see in the casino industry.Withdrawals have always been fast, promotions are generous and frequent, and the RTP has always felt fair based on my experience. I've had several great hits, including a couple of max wins, which keeps me coming back. On top of that, the community is active, the site is constantly adding new features and events, and it genuinely feels like a platform that's built for the long term rather than just short-term hype.

This feels like a massive scam. Opened an account, deposited money and then saw they don't have any virtual blackjack games so decided to check on live chat. I clicked the live chat button - nothing happened - the link isn't real and there is no live chat. Also looked for email support - same thing,

This feels like a massive scam. Opened an account, deposited money and then saw they don't have any virtual blackjack games so decided to check on live chat. I clicked the live chat button - nothing happened - the link isn't real and there is no live chat. Also looked for email support - same thing, no email support.Filled in a withdrawal request but it just shows as processing and there is no way to contact anyone. They have a number you can reach out to by SMS but that also doesn't work.scam scam scam

Don't deposit even 1$ in this scam siteRollbit is SCAM they will never pay you if you win any money,Completed Level 3 KYC, but my withdrawals were restricted. Support keeps asking the same question about other accounts even though I’ve repeatedly confirmed I only have one. They haven’t provided clea

Don't deposit even 1$ in this scam siteRollbit is SCAM they will never pay you if you win any money,Completed Level 3 KYC, but my withdrawals were restricted. Support keeps asking the same question about other accounts even though I’ve repeatedly confirmed I only have one. They haven’t provided clear evidence or a specific reason for the restriction. Based on my experience, never deposit even 1$ in this platform fully scammers

I know there are a lot of backlash about Rollbit, but I've been a customer since Jan 2023, and have yet to have any of these issues described in the forums. I am up on my balance so far, and with the transparency of the Rollbit team sharing their daily revenue numbers and Faze Clan partnership; these metrics help add SOME credibility to Rollbit.

I deposited, placed my bets, and when I tried to withdraw my winnings, Rollbit support blocked me. First, they told me to complete the KYC verification. However, when I tried to log in to do it, my account was already suspended.When I went back to live chat, they completely changed their story, clai

I deposited, placed my bets, and when I tried to withdraw my winnings, Rollbit support blocked me. First, they told me to complete the KYC verification. However, when I tried to log in to do it, my account was already suspended.When I went back to live chat, they completely changed their story, claiming an unspecified "terms violation" and telling me to contact them via email. They processed a withdrawal exactly equal to my initial deposit, but they are holding and freezing all of my legal profits. I am fully willing to complete the KYC process and provide any verification documents needed, but they chose to lock me out instead.Be careful playing here. They are fine with taking your deposits, but if you win, they will find an excuse to freeze your funds and lock your account.

TERRIBLE SCAMMERS THEY WILL STEAL YOUR MONEYwas using the website normally and was depositing and playing and withdrawing normally then when it was time to do a big withdrawal they sent my withdrawal to pending then asked me to verify my account then they banned my account and said my withdrawal is

TERRIBLE SCAMMERS THEY WILL STEAL YOUR MONEYwas using the website normally and was depositing and playing and withdrawing normally then when it was time to do a big withdrawal they sent my withdrawal to pending then asked me to verify my account then they banned my account and said my withdrawal is void ! please avoid this site they are genuinely evil people i have screenshots and proof of this

On what grounds are you making these claims? If you fail to provide concrete, factual evidence of the exact terms I supposedly breached, I will make this entire situation public across every possible platform. Instead of a reasonable explanation, you have the audacity to tell me that I am "no longer

On what grounds are you making these claims? If you fail to provide concrete, factual evidence of the exact terms I supposedly breached, I will make this entire situation public across every possible platform. Instead of a reasonable explanation, you have the audacity to tell me that I am "no longer welcome." Who do you think you are? What kind of low-class, disrespectful, and arrogant treatment of a customer is this? I have placed exactly two bets on your platform, and you take it upon yourselves to blatantly insult me and lock my account without any justification. If you think your unlawful actions will pass unnoticed, you are dead wrong. This pathetic response of yours will be the first piece of evidence I submit to your licensing authorities (FIU Curacao, GoAML), as well as to Trustpilot, AskGamblers, and every major social media channel. People need to see exactly how you operate, how you seize user funds, and the condescending tone you use to talk to your clients. I expect a fact-based, justified response—not another useless, copy-pasted template.Here is the robotic, evasive response I received from Rollbit's "Legal Team" after demanding proof for my account closure: "We have reviewed the account and can confirm that the actions taken to date have been carried out in line with our internal procedures for Breach of Terms of Service. We consider the matter closed and you are no longer welcome at Rollbit. Any further attempt to circumnavigate this ban will result in future deposited amounts considered forfeit and registration details being passed to FIU Curacao, GoAML, and any relevant local authorities."My response to this pathetic attempt to silence a customer:1. Where is the proof? You claim a "Breach of Terms of Service" after exactly TWO bets. Yet, you cannot name a single clause, provide a single log, or show any evidence. "Internal procedures" is just a corporate buzzword for “we took your money because we can, and we don’t want to explain why.”2. Reverse Psychology Threats: You are threatening to pass my details to FIU Curacao and GoAML? Don't worry, you don't have to do that—I am already doing it myself. I have prepared the full case file, including my betting history and your arrogant emails, and it is being submitted directly to Curacao regulators and AML compliance authorities. Let them investigate why a platform seizes user funds without providing factual justification.3. "Matter Closed"? Not even close. You don't get to unilaterally decide the matter is closed just because you refuse to answer hard questions.Keep your copy-pasted templates. The regulatory complaints are already in motion. Players, stay away from Rollbit—they will lock your account after 2 bets, confiscate your money, and hide behind their "legal inbox" when asked for explanations.

Extremely disappointing experience.Rollbit had no problem accepting my deposits and allowing me to place bets normally. However, as soon as I requested a withdrawal, my account was suddenly subjected to KYC verification. I completed the entire verification process as requested.After that, my withdrawal remained pending for days. While waiting for an update, my sportsbook access was restricted, and I received no clear explanation. When I contacted support, they repeatedly asked whether I had another Rollbit account. I have never had another Rollbit account and answered this clearly multiple times. Despite this, they continued asking the same question instead of providing any meaningful update on my withdrawal.At the time of writing, my funds are still pending, my sportsbook access remains restricted, and I have not received a satisfactory explanation or resolution.Based on my experience, the withdrawal process has been frustrating, communication has been poor, and customer support has been unhelpful. I cannot recommend Rollbit.