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Mansion — player complaint #65295, 2019-02-13: other

Mansion: a player complaint filed on 2019-02-13, about other, 463 GBP in dispute, status — rejected. Published on CasinoReviews. One of 7 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2019-02-13 CasinoReviews Other Rejected

Mansion - self-exclusion

I have been searching through my emails for Casino Licences who have let me join a casino, when SELF EXCLUDED via a sister site. I requested a SAR from the named Casinos above ( Mansionbet / casino.com ) I have found that I was self excluded via Casino.com and was able to Register, and deposit using the exact details, email etc etc I am wondering if you would help me get the refund I am due for the above fault of the named casinos. I have tried to approach them myself BUT....even when they have supplied the SAR for both accounts, they are not taking any notice of the proof given. The SAR is available if you need it. [EDIT] - casino.com [EDIT] - mansionbet Thank you ThePogg

Complaint data

Case number
#65295
Filed
2019-02-13
Status
Rejected
Category
Other
Disputed sum
463 GBP
Place among complaints about Mansion
4 of 7 by date, newest first
Source
CasinoReviews — original ↗
Text
128 words, as published

The summary, statuses and disputed sums are on the operator page.

The same complaint about other operators

How the risk index is calculated and how complaints are labelled — the method behind this section.

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