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iNetBet— player complaints: 14 in English

14 Complaints
0 Last 30 days
0 Unresolved
1355.6777591376d Last complaint
20.2 Risk index
36% Resolved · of 14 with a known status
64% Withheld payouts among those
$15,689 Disputed sum

iNetBet: 14 complaints filed in English across 3 platforms, disputed sums $15,689. Most of them are about withheld payouts (64%). Risk index 20.2. Texts below are the players' own words, as published on the source site; last complaint 2023-01-25.

What players complain about

Withheld payouts 64% 9
Bonus terms 21% 3
Account blocks 7% 1
Verification 7% 1
Resolved 5 Closed, no outcome 5 Rejected 4

Sources

CasinoReviews 12 Casinomeister 1 LCB.org 1

Questions and answers

How many complaints are there about iNetBet?

The English-language record holds 14 complaints from 3 platforms. The latest one is dated 2023-01-25.

Does iNetBet resolve complaints?

Of 14 complaints where the platform recorded a status, 36% were resolved, 0% remain open and 29% were rejected as groundless, 36% were closed without an outcome. Withheld payouts account for 64% of them.

What do players complain about?

Mostly withheld payouts — 64% of cases, then bonus terms (21%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 14 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 20.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 14

25.01.2023 Casinomeister Withheld payouts Resolved
Resolved Inetbet - sent a check $469 short
They sent a check $469 short!! These people are extremely lame!! If you deposit with a credit card you can withdraw via Bitcoin!! You can only withdraw via check!! Total BS. They are extremely hard up I guess<br> <br> <b>See Related Threads: </b><br> <ul> <li data-xf-list-type="ul"><a href="https://www.casinomeister.com/forums/threads/inetbet-really.96707/" class="link link--internal">INETBET Really????</a></li> <li data-xf-list-type="ul"><a href="https://www.casinomeister.com/forums/threads/inetbet-bonuses-do-people-hit-larger-winnings-with-them.98118/" class="link link--internal">INetBet Bonuses - Do People Hit Larger Winnings With Them?</a></li> <li data-xf-list-type="ul"><a href="https://www.casinomeister.com/forums/threads/bad-experience-with-bonuses-at-inetbet.81020/" class="link link--internal">Bad Experience With Bonuses At INetBet</a></li> <li data-xf-list-type="ul"><a href="https://www.casinomeister.com/forums/threads/tarot-destiny-offers-at-inetbet.99074/#post-1273740" class="link link--internal">Tarot Destiny Offers At INetBet</a></li> <li data-xf-list-type="ul"><a href="https://www.casinomeister.com/forums/threads/inetbet-everton-casino.11797/" class="link link--internal">INetBet = Everton Casino??</a></li> </ul>
26.11.2022 CasinoReviews Withheld payouts Closed, no outcome
Inetbet - $14320 non pay
Inetbet denied my 14,000 win and ran to change the terms and condition right after. I am a player there since 1st October 2022 If you check now their FAQ http://inetbet.com/support/faqs/ you will find Switzerland in the list of banned countries. If you go to google cache from October 13th you won't find it in the list: http://webcache.googleusercontent.com/search?q=cache:aibb4QJvQU0J:www.inetbet.com/support/faqs/
20.11.2020 LCB.org Resolved
RESOLVED: INET.BET
Hello...I just wanted to get your thoughts and opinions on my conversation with chat support from Inet.bet.  Online   You are being connected  23:13  Can u check to see if I have a account here already? Not sure if I sign up already or not. My email....  23:14  Hello??  23:17    Hi, let me check for you. 23:20  Ty  23:20    Yes you already have an account but as you have already have credited a free chip you will no longer be able to play with us. 23:22  I can't play here?  23:23    Players from the USA are only entitled to 1 free chip when signing up and then they can no longer play with us 23:25  I'm not asking for a freechip , can I deposit?  23:26    USA players can also not deposit with us. 23:26  Oh ok I see thx  23:26    We apologise for any inconvenience 23:26   I have never heard of a casino doing this before....gives you a freechip and then can't play there no more.       
01.08.2020 CasinoReviews Bonus terms Closed, no outcome
iNetBet - Casino not adhering to their own rules and regulations
I won on a 10 percent cash back or reload bonus. The bonus is associated with a player's cash deposit and is meant to be claimed after account goes to 0. It is promoted and advertised in the casino's promotion section to give the player another chance to win and of course has betting and rollover requirements. There are 3 descriptives as far as the status of a withdrawal which are 1 Pending 2 Processed and 3 Rejected. My 1st part of this complaint is that the casino didn't use proper protocol when in disagreement with my cashout amount. The Rejected status is self-explanatory and I believe should have been used when my withdrawal wasn't approved. I believe the funds should have remained in the account pending a mutual agreement or arbitration. Instead, they changed the amount themselves and since I requested a bankwire, I couldn't stop the process. It makes it look like I accepted the payment, the same as if somebody cashes a check and can't dispute the amount after the fact. The 2nd part of this complaint, is exactly that, being the withdrawal amount. They are claiming that the bonus I won on is defined as free monies. The description of free monies in their rules and regulations clearly states that free monies are bonus chips that DON'T require a deposit. The only way to claim a cash back bonus, the one that I won on, is to make a deposit and I've never received this bonus without one. They are claiming I can only cash out what is allowed for free monies which according to their definition in their rules and regulations, is the same as a no deposit bonus or free money coupon. This is only 10X the amount of the bonus chip. Since my last deposits totaled $110.00 my cashback chip was $11.00. Their support team finally admitted that my bonus was in fact a DEPOSIT BONUS and I have the email correspondence that states this. Again, their own rules state that free monies are bonuses that DON'T require a deposit. When I went to Live Chat to cut and paste the rules from their own website that support my claim and original withdrawal amount, she said that I should email support and then she disconnected me. They are also claiming that a deposit bonus is only played simultaneously with a deposit. This isn't always the case because I won on this same exact cash back bonus in the only other RTG casino I play and cashed out $1600.00. It is the same cash back bonus that is granted when the account goes to 0 (or under a dollar) and is associated with a necessary deposit in order to claim. I will gladly inform the mediator of the casino's name and supply proof of the cash back deposit bonus win if needed. It is the same bonus with the same rollover requirements in RTG software. I've been a longtime depositing member of Inetbet and needless to say, this was unexpected. Especially when their own rules and regulations spell this out so clearly. I rarely claim any other kind of deposit bonuses and I am fully aware of their T &amp; Cs. Had I won on free spins, my monthly manager bonus, or the new games free chip I would certainly be in agreement with the 10X the free chip max cashout. There is no way to claim the cash back bonus without a deposit because how would Customer Service or Live Chat know how to calculate the 10 percent? I would like to request a free chip of 10 percent...10 percent of what? Oh just whatever random number you feel like pulling out of the hat. It's absurd! Of course there has to be an associated deposit to define the bonuses percentage. My account history has a very long list of deposits for every single cash back bonus I have ever played...Am willing to submit the printout of my deposit history should you need to view for verification. Thanks in advance to the POGG for your time and consideration in these matters.
06.09.2019 CasinoReviews Verification Rejected
Inetbet - casino ignoring me, not verifying my account
Hello I registered deposited and played on Inetbet casino. After getting ridiculously lucky I ended up with 7750$. I asked chat what they needed from me in order to request a cashout. They went ahead to tell me they needed ID, Bill and a signed form that they provided. I returned all their requested documents within 24h. A couple of days later Their security team asked me to provide them with a ISP bill. I explained to them that I do not have the internet under my name, it's under my moms name, instead I sent them a void check and a bank statement where my address was clearly stated. Since that email I have had no communication from them other than their chat agents ([EDIT] in particular) telling me that my account was with the risk team and they would respond to me. They have made no effort to communicate with me in what's been 3 weeks now. Yesterday I sent an email and [EDIT] answered that my account is still with the risk team and that the verification failed. I asked him how I can get in touch with them as I am eager to provide them with anything in my power to verify my account and solve the bump in the road we seam to be having. He told me there was no way to contact them and I would have to wait for them to respond. I would like to establish communication with that department with your help please. I played fairly and all ready provided them with a ton of documents. It makes no sense that my case got swept under the rug and completely ignored. I can't understand what kind of service this casino offers. They accept deposits and when it's time to withdraw they ignore you. Please help me
28.06.2018 CasinoReviews Withheld payouts Rejected
iNetBet - Wont pay
Worst of the worst. Ive personally been foolish enough to deposit here regularly. They will claim fast payout, but when a payout is claimed they will decline it for a bogus reason, to entice a player to play down their winnings. Both of my nice winnings were declined, the first I had played a non allowed slot, only 5 were allowed yet all available, even though I had evidence of my chat prior to deposit where i specifically asked the rep for an all games bonus, which was confirmed by her words, good on all. When management finally got back to me, they confirmed the agent had made a "mistake" but it was my responsibility to have researched and would not accept, seriously. I began playing again, aware of their bonus tactics, and many deposits later requested $900 via BTC which the cashier accepted. Next day I received declined payout,due to no BTC withdrawal allowed even though  the rules say it does and I have used BTC  to deposit. When i disputed, I was told flat out they dont use this method for any player. Its the only way I accept withdrawals and they wouldnt budge. After no help from any department and no way too receive I eventually played down to zero. As i asked to have my account closed forever I was actually told I could NOW withdrawal using that method, the rep had made a mistake, as if that would be enough to get back my business. This was 3 weeks ago and have not gotten one reponse since, Ive even been blocked from chat. If this sounds like a fun way to spend your dime, go right ahead. But when it comes time to pay, they simply dont. they dont hold their own staff accountable to know the facts
06.04.2016 CasinoReviews Withheld payouts Rejected
iNetBet Casino - seized funds
I have played at iNetBet casino for about two years,with no particular problems. In February, I requested my credit balance of $1,790.01,which arrived rather quickly. I deposited the check in my bank account on the 26th of the month. Since I had no urgent use for the money,I simply left it in my account. On March 16th, all $1,790 disappeared from my account. The bank's description : Debit : Foreign item adjustment FGN item(s) returned due to payment stopped maker : Travico Global...Fee $15.00. "Travico Global" also appears on checks sent by iNet Bet. The reason they have given for confiscating my money is that somehow I contrived to saddle them with a "chargeback" for $500. I had never even heard the term before,and even after looking it up,I don't really understand it - not to mention the moral aspects involved. Even if it were true, $1700 seems to be excessive compensation. Thank you so much for at least giving me the hope of recovering my money. I will send the e-mail correspondence between the parties that I have. [EDIT]
09.04.2015 CasinoReviews Bonus terms Rejected
iNetBet Euro - My payout was cancelled
I have currently a problem with iNetBet Euro. On Saturday did I make a deposit using the 70% deposit code that was offered to me in a promotional Email for their weekend promotion. The deposit amount was EUR 10 so I received a EUR 7 bonus credit and also 5 complimentary spins. I meet wagering requirements and continued playing and requested a withdrawal of EUR 2500. The next day did I receive an email stating that my withdrawal request was cancelled for I wagered higher than 25% of deposit and bonus amount. I take issue with this because in the promotion Email have been laid out the terms of this bonus right under the bonus code to be used. It stated the following: Event Rules *Bonus code is valid until 23:59 CET on Sunday 05th April 2015 *The maximum bonus is €800 and the code can be used unlimited times *Complimentary Spins are played at €0.01 per line at maximum lines *The deposit + bonus must be wagered 25x before requesting a withdrawal *Winnings from the complimentary spins must be wagered 25x before requesting a withdrawal *Only wagers on Slots, Keno and Scratch Card games are permitted *There is no maximum cashout from this offer It stated nothing further. No link that any other rules may apply etc. The same goes for the same offer posted on their website. The same rules have been listed and no reference or link etc. that anything else other than the rules as found right under the offer apply. My max bet played the entire was EUR 5. Given what the rules with the offer stated did I never occur to me at all that there may be an issue later because I made sure to read the terms that came with the bonus offer. Now I have been emailing support on this since I received the Email that my withdrawal was cancelled but no one bothered to reply to my emails thus far and commented on what I pointed out, namely that the terms that came with the offer have been upheld by me. I am very disappointed for I have been a vivid depositor with them since they opened and never had such issues before. I thought I am on good terms with the manager [EDIT] and the other support person they have and like them very much. I am used to having to wait sometimes a day for a reply but this time no replies are received at all. I just feel that given they provided only the terms as I stated above and no reference that any other rules may apply is cancellation of payout not fair in this case. It was stated nowhere with the offer that I cannot bet more than 25% of starting play amount. No reference that any other rules or regulations apply are found in the email or with the offer on the website. Nothing. All of my attempts to have them reply to on what I have stated above have not been fruitful thus far. All of a sudden not even receiving one reply to the many emails I have send to them just does not sit right and I feel they ignore me. Which is very disappointing given how vivid of a depositor I have been with them and given that I really liked playing there. I never thought I would have such an issue with them. My username with Inetbet Euro is: [EDIT] My email is: [EDIT] Most correspondence I have with them is via my secondary Email [EDIT] for Inetbet Euro support stated in the past that they sometimes have problems with AOL and asked me to use another Email besides AOL to contact them. I have been using my secondary Email to contact them ever since. I still have the Promotional Email saved and forwarded it to the Casino pointing out what terms have been stated with the offer and the lack of pointing out that any other terms and conditions may apply. I have made screenshots of the websites offer page before it is changed for next weekend’s offers. I can provide all upon request. All I can say that there was nothing stated with the bonus offer that there are max. bets etc. and no reference to any other terms that may apply. I thank you for any assistance that I can get. I do not want to go into a huge dispute with the casino. I can only mention again that prior to this did I like the Manager Tom very much and the only thing that was not so great was the lack of live support and the fact that there can be stretches of a day or two or sometimes a whole weekend where an Email is not answered. But never a case like now where none of my Emails are unanswered for three days on a payment related issue. I had many payouts with them in the past where I played using bonuses and without. I usually never bet more than EUR 5 per spin and with previous payouts never had an issue. They have all my documents etc. Thank you in advance for any assistance you can give me.
07.10.2014 CasinoReviews Withheld payouts Closed, no outcome
Inetbet.Eu - non payment
Impossible to get even a reply from these guys. I won there €5169 and since March I am not being able to be paid. They requested documents which were sent right after the request. I wagered the welcome bonus in Real Series Slots. The deposit I made was of 200 and I think the bonus was 150% or 200% or in between My user name [EDIT] and I used the email [EDIT] Thank you for your support
02.10.2014 CasinoReviews Withheld payouts Closed, no outcome
iNetBet.eu - No Pay No Answer
The casino is INETBET.EU (not to inetbet.com) user name [EDIT] I won 3046 EUR and sent all verification documents right after their request - no answer no payment. I tried to email them and request callbacks which all were ignored. This email was sent 1st of April I won there 23rd of March To [email protected] Apr 1 This message contains blocked images. Show Images Change this setting Hello User name [EDIT] I have attached the documents - it is the second Email Regards [EDIT] 3 AttachmentsDownload all [EDIT]BankStatement (1) (3) (1).jpgDownload [EDIT]Passport.jpgDownload fax.jpgDownload Reply, Reply All or Forward | More
28.07.2014 CasinoReviews Withheld payouts Closed, no outcome
iNetBet.eu - No payment no answer
I was not able to be paid my winnings of €4023 from inetbet.eu casino since March 2014. They stopped replying to my emails and the don't have a real phone support the call back wont work they simply never call back. I sent them the documents they asked for. my user name at the casino [EDIT] my name is [EDIT]. Kindly your help
08.07.2014 CasinoReviews Bonus terms Resolved
Resolved - iNetBet - causes "collateral damage" during withdraw and attempts to shut down mediation as "separate issue"
Hello The Pogg, thanks for taking this mediation for me. Here's a summary of the situation I had with iNetbet: iNetbet was not responding to my verification email and kept saying they did not receive my documents. And after seeing this (hxxp://www.gamblinggrumbles.com/Reports/iNetBet-Euro_) it scared the crap out of me. I thought iNetbet was going to "mysteriously" lose my email and then claim "I took too long" and refuse to pay me. As a result I posted on AskGamblers asking him for help. Sure enough iNetbet finally responded. So I did get paid, but the issue isn't over. iNetbet has caused collateral damage while "making sure my payout goes successfully", the next 3 quotes weave together a very ugly story "Thanks for your reply. It seems like as you were canceling my last deposit and bonus that I did not play on, it accidentally made it that I am stuck on the removed bonus in the cashier page and I can't redeem any other bonuses right now. Could you fix this for me? Thanks!" "Hi Yes that is correct You will not be able to claim any further bonuses at this stage as we do not want any further confusion on your account until this withdrawal is processed and resolved for you. Regards iNetBet Support "iNetBet Casino posted on 25/06/2014 This issue was about verification of your account and has been resolved. If you have a query regarding coupon redemptions please email our support team. The two are not related." iNetbet seems to be extremely manipulative. Especially seen here how they kept insisting askgamblers to close the complaint. In the end, Askgamblers did not mediate and the complaint is automatically closed due to a 96 hour no-reply. I am in the progress of writing to askgamblers to ask for re-opening of the complaint so I can make my closing statement. iNetbet basically blatantly lied on a publicly viewable complaint and anyone in the world could see that. Here's the original complaint: hxxp://www.askgamblers.com/casino-complaints/casino-not-responding-to-verification-documents-after-multiple-attempts-to-contact-them Please feel free to contact me if you need further information at [EDIT] In the event that iNetbet refuses to resolve this issue, I have another related complaint against them. They confiscated $550 of my withdrawal (The exact one in the askgamblers complaint) for reason of "not met WR requirement", where the issue is the WR listed on the tracker of the RTG software was listed as complete and the funds withdrawable. I do think I have a case here but I was able to overlook it so long as I still get bonuses from iNetbet. If iNetbet refuses to restore my bonuses, obviously I will bring back the $550 confiscation issue. Thank you very much for your time.
12.05.2014 CasinoReviews Withheld payouts Resolved
iNetBet - Missing Cheque
I have been depositing at iNetBet for over a year never won until 4/14/2014 for a total of $300. It was the max I could withdraw. I fill out all the required documents for a paymycard transaction but they said can't be done so then they requested more documents and this went on for days. Then finally all appeared done and I was told they will send my a check. Well I have not gotten a check yet. In four days it will be a month. I think this is too long and I have been block from logging on to the casino. I have e-mails from the very beginning and will send them to you if want. Also it is unfortunate that they don't have live support to chat. just submitted a complaint about nonpayment for winning $300.00 and forgot to give information. below I cut and pasted a e-mail I just got; Dear [EDIT], Your Payout of $ 300.00 USD for Account ID [EDIT] has been processed. Method: Manual-CourierChk We thank you for your continued business and are always available if you should have any questions. Website: hxxp://www.inetbet.com Email: support[@]inetbet.com Phone: Thank you for your patronage. -The Staff at iNetBet Casino-
12.03.2014 CasinoReviews Withheld payouts Resolved
iNetBet - Withdraw Complaint
I made an account at iNetBet Casino on 22 Feb 2014. From 24-27 Feb 14 I made a series of deposits in the total of $1,300.00 (USD). On 24 Feb 14 I received an email that my account was verified and that everything was good to go for withdrawals. I won $5,800.00 (USD) 27 Feb - 3 Mar 2014 and requested a withdrawal in the amount of $4,050.00 (USD) on 4 March 2014. I received an email back that they could not issue a direct deposit to my bank and requested that I choose another payment method. I chose a Courier Check withdrawal in the amount of $4,500.00 after receiving that notification on 4 Mar 14. The website for iNetBet Casino states: "Here at iNetBet we pride ourselves on our fast payouts. We aim to have all withdrawals, on verified accounts, processed Same Day (within 24 hours)." My withdraw request is still in a 'Requested' status as of 1000 (EST). Several email from myself have been left unanswered. A couple emails to the Casino's manager and Support departments have been returned stating that the withdraw requests are currently with their "accounts" and that they will get in touch with accounts to have them contact me directly. I have yet to hear from accounts or anyone from the Casino explaining why my withdraw request hasn't been processed yet. Any help would be greatly appreciated.

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