GoldBet: 42 complaints filed in English across 4 platforms, 14 still open, disputed sums €32,654 · $951 and 3 more currencies. Most of them are about account blocks (36%). Risk index 66.7. Texts below are the players' own words, as published on the source site; last complaint 2026-09-26.
Status unknown 15
Closed, no outcome 13
Unresolved 12
Under review 2
Sources
Casino Guru 23LCB.org 10Trustpilot 8CasinoReviews 1
Complaints by month
12
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07
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09
Questions and answers
How many complaints are there about GoldBet?
The English-language record holds 42 complaints from 4 platforms, 14 of them without a resolution; 15 carry no status from the platform. The latest one is dated 2026-09-26.
Does GoldBet resolve complaints?
Of 27 complaints where the platform recorded a status, 0% were resolved, 52% remain open and 0% were rejected as groundless, 48% were closed without an outcome. Withheld payouts account for 30% of them.
What do players complain about?
Mostly account blocks — 36% of cases, then withheld payouts (31%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 42 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 66.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 42
26.07.2025LCB.orgWithheld payoutsClosed, no outcome
CLOSED: [Due to the casino's inactivity]: GoldBet - Account Issue
Along with multiple possibly hundreds of people i cant play money in my account there is no response via email chat dosnt exist no answers on telegram instagram or X last post on any social media is march , telegram and all other socials have people posting and asking gor help or a reply Disputed amount: 15$ Casino: GoldBet Case #: 3409
14.07.2025LCB.orgOtherClosed, no outcome
CLOSED: [Due to the casino's inactivity]: GoldBet - No Payment Issue
Urgent Complaint Regarding Missing Balance and Unauthorized Transactions Dear All, I hereby file a formal complaint and request an immediate investigation into my account situation. When I initiated the identity verification (KYC) process, my balance was 147 euros. After following all the steps indicated on the website, including both checkmarks turning green, I received a message stating that my account could not be verified. I then contacted support and was informed that verification was no longer required and that I could attempt a withdrawal method without KYC. To my surprise, upon returning to the platform, my balance had been reduced to just 0.05 euros. I immediately went to my game history and found that I had recorded transactions that I had NOT made. This clearly demonstrates that there was improper or fraudulent activity on my account, and I suspect that this balance was intentionally manipulated to prevent withdrawal. Therefore, I request: The restoration of my original balance of 147 euros; A complete analysis of my game history and IP addresses used in recent actions; A formal report from the platform's security team; Furthermore, I did not receive any email informing me about logging into my account and I would never place bets on amounts described in the history, such as 100 euros and gradually decreasing this is clearly balance manipulation. Disputed amount: 147€ Casino: GoldBet Case #: 3384
