Coral: 220 complaints filed in English across 2 platforms, disputed sums £3,804. Most of them are about game fairness (44%). Risk index 20.2. Texts below are the players' own words, as published on the source site; last complaint 2026-10-06.
Status unknown 209
Rejected 5
Resolved 3
Closed, no outcome 3
Sources
Trustpilot 209CasinoReviews 11
Complaints by month
06
07
08
09
10
Questions and answers
How many complaints are there about Coral?
The English-language record holds 220 complaints from 2 platforms; 209 carry no status from the platform. The latest one is dated 2026-10-06.
Does Coral resolve complaints?
Of 11 complaints where the platform recorded a status, 27% were resolved, 0% remain open and 45% were rejected as groundless, 27% were closed without an outcome. Withheld payouts account for 18% of them.
What do players complain about?
Mostly game fairness — 44% of cases, then other (22%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 220 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 20.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 220
25.09.2026TrustpilotGame fairness
Cant win anymore off bingo free or paid, free spins duds usually pennies like why bother as I obviously won't win. Ladbr
Cant win anymore off bingo free or paid, free spins duds usually pennies like why bother as I obviously won't win. Ladbrokes terrible cant build on ladbucks either to redeem there tv adverts are fake 😤 they dont give out much at all. I like trying but am I so unlucky I cant win yet some are winning
25.09.2026TrustpilotGame fairness
Another week of 0p thanks
Cant win anymore off bingo free or paid, free spins duds usually pennies like why bother as I obviously won't win. Ladbrokes terrible cant build on ladbucks either to redeem there tv adverts are fake 😤 they dont give out much at all. I like trying but am I so unlucky I cant win yet some are winning everyday??? Suspicious to me i like trying but no chat so gets boring.
25.09.2026TrustpilotGame fairness
I still not believe
I still not believe, I have more then 1 year on playeing 500£ every month and is very hard to take the bonus game , in my case I have over 25000£ loss and never win a big win! The review are tru so don’t spend money on this poor casino!
24.09.2026TrustpilotOther
Exchanged 2000 coral coins for 20 free spins on the 16th spin game stopped working . At the time I had accumulated the g
Exchanged 2000 coral coins for 20 free spins on the 16th spin game stopped working . At the time I had accumulated the grand sum of £3.01 not a lot of money but trying to get it along with the 4 spins I am still owed is virtually impossible ,I have been a customer for a few years now. My advice to a
24.09.2026TrustpilotOther
Exchanged 2000 coral coins for 20 free…
Exchanged 2000 coral coins for 20 free spins on the 16th spin game stopped working . At the time I had accumulated the grand sum of £3.01 not a lot of money but trying to get it along with the 4 spins I am still owed is virtually impossible ,I have been a customer for a few years now. My advice to anyone considering joining up would be to steer well clear!
22.09.2026TrustpilotOther
No Adjudication when you bet with Coral
If you have a complaint with Corals the Bookmaker you are referred to IBAS (Independent Betting Adjudication Service) which is a total joke as they string you out with a pack of lies and have no interest in resolving any solution.Shame of you Corals for hiding behind such a weak Adjudicator
20.09.2026TrustpilotGame fairness
Coral you absolute robbers I hope you…
Coral you absolute robbers I hope you get investigated for fixing your game robbers
20.09.2026TrustpilotGame fairness
I just spent 200£ on a slot and didn’t…
I just spent 200£ on a slot and didn’t get anything and for the bonus they never go up 80£ so don’t waste your time and money on this website and one more thing sometimes they refresh the game in the middle of the game if they did that just walk away cuz you won’t get shit for me it. God bless y’all
19.09.2026TrustpilotGame fairness
unsettled bet, never paid out on the ayr 1.55 race even though it was run at 4.50 and the horse won
never paid out on my winning bet which should have run at 1.55 ayr but was actually run at 4.50 because of the weather and ayr silver cup and gold cup
19.09.2026TrustpilotOther
Casino is crap , they suspend bets for no reason. Worst site ever, biggest scam . Avoid
Casino is crap , they suspend bets for no reason. Worst site ever, biggest scam . Avoid
19.09.2026TrustpilotOther
Casino is crap
Casino is crap , they suspend bets for no reason. Worst site ever, biggest scam . Avoid
19.09.2026TrustpilotGame fairness
No matter how they sugar coat it there…
No matter how they sugar coat it there reels are not running true that is from a sound engineer when not running properly you only get 1 bonus per 10 spins
19.09.2026TrustpilotBonus terms
Absolutely terrible they are known for…
Absolutely terrible they are known for ripping people off bonus wins pay nothing gambled £1000 there should be criminal investigation into this company
17.09.2026TrustpilotGame fairness
Worst company know to man scam artists
Worst company know to man scam artists. Disapearing bets
16.09.2026TrustpilotWithheld payouts
Non payment of winnings Legality
Currently refusing to pay out on a straight win bet! Not huge amount and all account information verified! With the amount of bad reviews for non payment; I’m not considering small claims but a grouped effort to sue for criminal damages of theft. If they are providing a service and payment is made to Coral and they are not honouring their terms of the agreement they have essentially taken my money under false pretences and not delivered on the original agreement.. It’s a straight forward logic with applicable laws. Just because it hasn’t been done before doesn’t mean it’s impossible. Civil court! They’d still have to lose money for case to be resolved!
16.09.2026TrustpilotAccount blocks
Merchant Bankers
Been dealing with corals for over 4 months about my A/C which they shut after I asked why I haven’t received bonuses promotions etc.After back and forth emails which was not any good they gave it to a case manager who said they would reply after 28 days.When the 28 days were up I contacted the case manager William who is a right merchant banker day after day with no acknowledgement or even a courtesy message.2 weeks later Will replied and said I had done nothing wrong and it was there mistake and offered a£20 bet as a way of an apology after shutting my A/C with £50 of bets which I could not watch or check which I did not accept and have referred to IBAS which is funded by the bookmakers so I doubt if anything will happen
16.09.2026TrustpilotOther
Absolutely shocking when they rip you…
Absolutely shocking when they rip you off of a few pennies. Bought 20 free spins from my coin collection and played Blaze cashingo with them. On 4th spin got the bonus and won 8.53 then it crashed. Didn't collect the 8.53 and wouldn't continue the remaining free spins. Despite messaging on live chat many times and being promised each time the glitch will be sorted and the winnings will be credited, after a week of messaging to see what was happened out of principle, the free spins have now expired and no winnings paid. Is it really that bad for them to deprive customers out of 8 pounds 53 pence? Shocking service I'm afraid!
15.09.2026TrustpilotBonus terms
They're at it again.
They're at it again.A weekly promo where for every £10 you wager you get 1 entry into a 200k spins prize draw.I had max entries and got nothing.
15.09.2026TrustpilotOther
VERY POOR CALL CENTRE...⛔⛔⛔
Was asked to call up regarding my account by a chat member.When i called up,all i could hear where lots of people in the background.They did not answer my call.The also did not sound they where from the Uk...Very,poor service...
14.09.2026TrustpilotGame fairness
That’s 750 spins on Big Splash not a…
That’s 750 spins on Big Splash not a single bonus now let’s be honest if a horse trainer had these stats they would be investigated