Bovada: 341 complaints filed in English across 2 platforms, disputed sums $215,272. Most of them are about other (49%). Risk index 25.3. Texts below are the players' own words, as published on the source site; last complaint 2026-10-07.
Status unknown 325
Resolved 9
Rejected 5
Closed, no outcome 2
Sources
Trustpilot 325CasinoReviews 16
Complaints by month
05
06
07
08
09
10
Questions and answers
How many complaints are there about Bovada?
The English-language record holds 341 complaints from 2 platforms; 325 carry no status from the platform. The latest one is dated 2026-10-07.
Does Bovada resolve complaints?
Of 16 complaints where the platform recorded a status, 56% were resolved, 0% remain open and 31% were rejected as groundless, 13% were closed without an outcome. Withheld payouts account for 19% of them.
What do players complain about?
Mostly other — 49% of cases, then game fairness (19%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 341 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 25.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 341
17.05.2016CasinoReviewsWithheld payoutsRejected
Bovada - Locked Account and Seized Funds
I created an account with Bovada last year to wager on sports. My account number is [EDIT]. The email address linked to the account is [EDIT]. I made wagers for several months and was successful over that period of time. In January of this year, Bovada contacted me to request credit card verification documentation. They had locked my account at this point. I provided all of the relevant documentation that they asked for and requested to withdrawal funds from my account. I was told that my account was under review. They would not process my withdrawal. I followed up with an inquiry on the status of my withdrawal over the next few weeks and was told that my current account balance was lower than my requested withdrawal amount. Following their email response, I requested that they send me a detailed statement for my account with all of the transactions, which they did. On the statement, there was a line item dated January 22, 2016, debiting my account in the amount of $7265.96, which appears to be the seizure of the remaining balance in my account. They labelled the line item "Financial/Performance Adjustment." Any assistance you can provide in recovering the funds that were seized would be appreciated.
