Bovada — player complaint #6687, 2026-07-31: other
Bovada: a player complaint filed on 2026-07-31, about other. Published on Trustpilot. One of 341 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Bovada used to be a great casino until recently. 3 days ago I deposited 1k. I went to their live dealer blackjack and put a $100 bet because the site is so buggy all the time the bet rejected and still took my $100. I immediately noticed and waited 6 hours to see if it would credit back. It didn’t not. I contacted bovada on a live chat. The agent identified and confirmed that it never got credited back to my account. She said she would escalate the case and told wait 24-48 hours for a response. I waited and nothing. Had I not noticed this my money would’ve never been refunded. That’s unethical for a licensed casino. I still haven’t gotten a refund of my $100 back. This casino isn’t honest you should take your business elsewhere. I’d recommend stake.us or shuffle.us more honest and more modern design with knowledgeable customer service representatives.
