BitStarz — player complaint #4608, 2025-12-03: game fairness
BitStarz: a player complaint filed on 2025-12-03, about game fairness. Published on Trustpilot. One of 260 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
The Temu of online casinos. I bought a bunch of slot bonuses to open all at once because it stops me from getting stuck on one slot, 10 in total , after opening the second one the winnings stopped adding to my balance, when I spoke to live chat and was even transferred to a “specialist “ agent he couldn’t am understand what I was saying , like I was typing in Swahili, did all the clear cache bla bla bla , and still nothing ..I gave up , they haven’t followed up so I was basically robbed of $320 in bonuses. Also they haven’t followed all these weird promotions, click here , click there you have won $xxxx but you haven’t really , crack the piggy or other Temu type promotions , it’s all confusing but mainly there site is broken and they put the emphasis on the player who has no control to fix it.
