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888 — player complaint #16140, 2026-08-13: game fairness

888: a player complaint filed on 2026-08-13, about game fairness. Published on Trustpilot. One of 187 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-08-13 Trustpilot Game fairness

I really have to question if the RTP on…

I really have to question if the RTP on their £30 wager for 60 free spins is accurate as they state they are somewhere between 90-92%. Well Ive done these offers in excess of 10 times at 10p spins, making a total of over 3600 and each time, I am negative and have hit the bonus round only twice. I know there is variance but having played this over 10 times, each time should in theory be an overall positive expected value of a few quid - I'm down usually around £10 - £15 each time; something isn't adding up....and I won't be playing anymore.

Complaint data

Case number
#16140
Filed
2026-08-13
Status
Status unknown
Category
Game fairness
Place among complaints about 888
68 of 187 by date, newest first
Source
Trustpilot — original ↗
Text
105 words, as published

All 187 English-language complaints about 888 — as a list by date; the summary, statuses and disputed sums are on the operator page.

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