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22Bet — player complaint #25698, 2026-09-21: other

22Bet: a player complaint filed on 2026-09-21, about other. Published on Trustpilot. One of 142 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-09-21 Trustpilot Other

22Bet is deposit fraud like parimatch

Experience With 22Bet – UPI Deposit Not Credited and UnresolvedI am sharing my personal experience with 22Bet because I do not want other users to face the same situation.I made a deposit through UPI using the payment method provided by 22Bet. The transaction was successfully completed from my side, and the payment was authorised using my UPI PIN. However, the deposited amount was never credited to my 22Bet account.I immediately contacted their support team and created a payment query. Instead of resolving the issue, I was asked to provide extensive proof, including:Bank statementsUTR/RRN of the transactionScreenshots of the paymentA video showing my mobile-banking transactionA video showing the application through which the UPI payment was madeAdditional bank documentation confirming the transactionI cooperated with all of these requests and provided the evidence they asked for.After receiving all the documents and videos, I was eventually told that the payment had supposedly not reached their payment provider because of a “technical issue” and that I should contact my bank.This response is extremely frustrating.My bank confirmed that the transaction was successfully authorised using my valid UPI PIN. From my side, the payment was completed successfully, yet 22Bet neither credited the deposit nor provided a refund or a satisfactory explanation of where the money went.I was then asked to obtain additional confirmation from my bank. Despite already providing substantial evidence of the successful transaction, the issue remains unresolved.What concerns me most is that I was repeatedly asked to prove that I had made the payment. I provided the requested evidence, but after doing so, the responsibility was effectively shifted back to my bank.If there was genuinely a technical problem on the payment-provider side, I expect 22Bet to investigate it with its payment provider and provide a clear explanation rather than simply telling the customer to contact their bank.I have personally lost a significant amount of money in this incident, which is why I am documenting my experience publicly.Based on my personal experience, I strongly urge users to exercise extreme caution before making deposits through 22Bet, particularly through UPI. Keep every screenshot, UTR/RRN, bank statement, transaction recording, support conversation and payment-related document.I am not claiming that every customer has had the same experience. However, my own experience has been extremely concerning and unacceptable, and my deposit remains unresolved.I want 22Bet to provide a clear, evidence-based explanation of what happened to my payment and either credit the legitimate deposit to my account or return the money.If you are considering depositing a large amount, please understand what happened in my case before making that decision.My money was debited successfully. I provided every proof they requested. Yet the deposit was not credited, and I still have not received my money back.

Complaint data

Case number
#25698
Filed
2026-09-21
Status
Status unknown
Category
Other
Place among complaints about 22Bet
16 of 142 by date, newest first
Source
Trustpilot — original ↗
Text
451 words, as published

All 142 English-language complaints about 22Bet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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