operations-manager — Claude Code skill: features and install
This skill reviews operational processes, capacity needs, and vendor performance. Use it to structure a DMAIC project or plan a workflow change.
npx skills add borghei/Claude-Skills --skill operations-manager -a claude-codeWhat operations-manager does
The skill starts by gathering the process, its KPIs, target values, engagement type, and constraints such as budget, staffing, or timeline. It asks about missing details when they would change the plan; if asked to proceed immediately, it states its assumptions.
Its workflow covers process maturity, handoffs and dependencies, baseline metrics, and gaps against targets. Root causes can be explored with 5 Whys or a fishbone analysis, then improvements framed with DMAIC or PDCA. A proposed change includes a pilot scope and rollback criteria. Every KPI needs an owner and a dependable data source before analysis; otherwise, the diagnosis is guesswork.
The skill also provides a process-documentation template, capacity-planning formulas, and a vendor scorecard. The chosen task matters: capacity planning and vendor evaluation call for different frameworks.
What it helps with
- document process steps and handoffs
- compare baseline KPIs with target values
- trace delays with 5 Whys
- calculate the gap between required and available capacity
- rank vendors using weighted criteria
Example prompts for the agent
- Review our request-handling process, identify the KPIs to track, and outline a DMAIC improvement plan.
- Create a capacity plan for the team using forecast volume and available working hours.
- Build a weighted vendor scorecard and explain how to rank the results.
How to install operations-manager
1Skills CLI (Vercel)
npx skills add borghei/Claude-Skills --skill operations-manager -a claude-code2Manually: put the files in place
~/.claude/skills/operations-manager/SKILL.mdCopy the whole skill folder; for one project use .claude/skills/operations-manager/
1Skills CLI (Vercel)
npx skills add borghei/Claude-Skills --skill operations-manager -a codex2Manually: put the files in place
.agents/skills/operations-manager/SKILL.mdFor all projects use ~/.agents/skills/
1Skills CLI (Vercel)
npx skills add borghei/Claude-Skills --skill operations-manager -a cursor2Manually: put the files in place
.cursor/skills/operations-manager/SKILL.mdCursor also reads .agents/skills/ and .claude/skills/
1GitHub CLI
gh skill install borghei/Claude-Skills operations-manager2Manually: put the files in place
.github/skills/operations-manager/SKILL.md1Skills CLI (Vercel)
npx skills add borghei/Claude-Skills --skill operations-manager -a gemini-cli2Platform CLI
gemini skills install https://github.com/borghei/Claude-Skills --path hr-operations/operations-managerManually: put the files in place
.devin/skills/operations-manager/SKILL.mdThe legacy .windsurf/skills/ path still works
Skills CLI (Vercel)
npx skills add borghei/Claude-Skills --skill operations-manager -a opencodeClaude.ai
Zip the folder and upload it in Settings → Capabilities → Skills
Step by step, with commands for each platform: How to install skills in Claude Code: five ways
Questions about operations-manager
How do I install operations-manager in Claude Code?
Run npx skills add borghei/Claude-Skills --skill operations-manager -a claude-code. The skill file is at ~/.claude/skills/operations-manager/SKILL.md.
What does operations-manager do?
It helps assess and redesign processes, plan capacity, and compare vendors. Improvement work can follow DMAIC or PDCA.
What information does it need to analyze a process?
Provide the process, its KPIs, target values, and a dependable data source for each metric. Budget, staffing, or timeline limits can also shape the proposed plan.
