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skill CX Codex official · Anthropic

call-list — Claude Code skill: today's call list

Ranks your leads for today, pulls talking points from email history, blocks calendar time and drafts follow-ups. Built for sales that run on calls.

Install into Claude Code · Skills CLI (Vercel) All methods and platforms ↓
npx skills add anthropics/knowledge-work-plugins --skill call-list -a claude-code
Open on GitHub

What call-list does

The skill runs the lead-triage workflow first: it owns the HubSpot field list, the four-dimension scoring model and the enrichment leg. Then call-list takes the top --n leads (5 by default) and builds a call card for each one — contact, company, deal amount, stage, last activity, talking points and a one-sentence goal. Talking points come from Mail: the last 3 emails per contact.

Arguments are short: --n sets the number of leads from 1 to 10, --date takes a date as YYYY-MM-DD. For every lead the skill offers a 20-minute calendar block, but events are created only after you confirm. Emails stay drafts until you approve them, and deal stages in HubSpot are never updated automatically.

If HubSpot is unreachable, the run stops — lead scoring needs CRM data. Without Mail, the email-context pull and the follow-up drafts are skipped, while calendar blocking still runs. Enrichment through Apollo or Clay is metered, so lead-triage asks once about the credit cost and passes that question to you instead of answering it itself. The output ends with a print-friendly CALL SHEET: one row per lead with the call goal, two or three talking points and a blank outcome line.

What it helps with

  • rank today's leads by urgency and opportunity
  • pull talking points from recent email threads
  • block 20-minute slots for calls on the calendar
  • draft follow-ups for leads that went quiet
  • print a call sheet to work from while dialing

Example prompts for the agent

  • Build my call list for today
  • Who am I calling today, top five
  • Block time for calls on 2025-06-10

How to install call-list

1Skills CLI (Vercel)

npx skills add anthropics/knowledge-work-plugins --skill call-list -a claude-code

2Manually: put the files in place

~/.claude/skills/call-list/SKILL.md

Copy the whole skill folder; for one project use .claude/skills/call-list/

Step by step, with commands for each platform: How to install skills in Claude Code: five ways

Questions about call-list

How do I install call-list in Claude Code?

Run npx skills add anthropics/knowledge-work-plugins --skill call-list -a claude-code. The skill lands in ~/.claude/skills/call-list/SKILL.md.

What does call-list do?

It ranks leads through lead-triage, selects the top N, supplies talking points from email history, proposes calendar blocks and drafts follow-up messages.

What happens if HubSpot is unreachable?

The skill stops and tells you, because lead scoring requires CRM data. If Mail is down, only the email context and follow-up drafts are skipped; calendar blocking still runs.

Source text

SKILL.md · Apache-2.0
---
name: call-list
description: Builds today's call list. Runs lead-triage to rank the top-5 leads most worth calling, supplies talking points from email history, blocks time on the calendar, and drafts follow-up messages. Trigger on "call list," "who am I calling today," "top five to call today," or "block time for calls." An owner who wants leads scored or ranked with no calendar blocks routes to lead-triage directly. Accepts optional count and date arguments.
allowed-tools: Read, WebFetch
---

Run the lead prioritization. Scan the pipeline, rank by urgency and opportunity, pull relevant email context, and get the owner ready to make calls.

Parse arguments:
- `--n` (default: `5`) — number of leads to surface (1–10)
- `--date` (default: today) — date to build the call list for (`YYYY-MM-DD`)

## Step 1 — Pipeline scan (lead-triage)

Run the `lead-triage` skill workflow for the pull and the scoring — it owns the HubSpot field list, the four-dimension model, the note-body urgency fetch, the flat-score guard, and the enrichment leg (with Apollo or Clay connected, company fit for leads that have no company on file — metered, so lead-triage asks once about the credit cost; pass that question through to the owner rather than answering it). Do not rebuild any of that here. Then pull email threads from Mail for each surviving lead (last 3 emails per contact) for the talking points.

## Step 2 — Rank and select top N

Take lead-triage's ranking and select the top `--n` — always exactly `--n` when that many leads exist, regardless of pipeline size. For ties, prefer leads with unanswered inbound signals. If lead-triage reports flat scores, present its CRM-fact ladder order instead and say so.

For each selected lead, produce a call card:

```
{Rank}. {Contact Name} — {Company}
Deal: {currency code} {amount} | Stage: {stage} | Last contact: {X days ago}
Signal: {most recent activity}

TALKING POINTS
• {point from email/deal context}
• {point from email/deal context}
• {open question to ask}

GOAL FOR THIS CALL: {one sentence — advance to next stage / re-engage / close}
```

## Step 3 — Calendar block

For each lead on the list, offer to block 20 minutes on the owner's calendar for the target date.

Show the proposed calendar entries:
```
{time slot} — Call: {Contact Name} ({Company})
```

Wait for owner to confirm which calls to block before creating calendar events.

## Step 4 — Draft follow-ups

For any lead that has an unanswered email older than 3 days, draft a brief follow-up:
```
Subject: Re: {thread subject}

Hi {first name},

{One sentence referencing prior conversation}. {One sentence with a clear next step or question}.

{Sign-off}
```

## Connector failures

If HubSpot is unreachable, stop and tell the owner — lead scoring requires CRM data. If Mail is unreachable, skip the email-context pull in Step 1 and the follow-up drafts in Step 4, and note "Mail not connected — email context and follow-up drafts skipped" in output; calendar blocking in Step 3 still runs. If Google Calendar is unreachable, skip calendar blocking and note it. If the lead-data connector is unreachable or the owner declines the enrichment spend, company fit stays flat for leads with no company on file — say so in the output rather than presenting the order as fit-ranked.

## Approval gates

- **Never send emails automatically.** Present drafts for owner approval only.
- **Never create calendar blocks without owner confirmation** — show the proposed list first.
- **Never update HubSpot deal stages automatically.**

## Output

Present the ranked call list with talk tracks. Then show proposed calendar blocks and ask for confirmation. Then show follow-up drafts and ask which to send.

Alongside the chat summary — never replacing it — render the list as a CALL SHEET artifact using the house style (`../../shared/artifact-style.md`): something the owner prints and works from while dialing. Print-friendly rows, one per lead, each with the call goal and two or three short talking points, plus a blank outcome line to scribble on. This is a work sheet, not a dashboard — no stat tiles, no charts.

## Closing offer

Close with one line on what got built, then the single most relevant next step with its trigger phrase — usually "write this outreach" (`outreach-composer`) for the leads that need email instead of a call. Up to two others: "fill my funnel" (`/grow-pipeline`) or "update the CRM" (`crm-autopilot`). Max three, and skip anything the owner declined earlier this session.

## Using a tool that isn't listed

The connectors named in this skill are the tested paths, not a wall. If the owner wants this flow to use a tool that isn't connected or listed, offer `build-connector` — it checks the connector directory first and connects through Zapier otherwise, never hand-building against a raw API. Once the connection exists, the tool joins this skill like any other optional connector, under the same approval gates.

© anthropics · Apache-2.0 · anthropics/knowledge-work-plugins

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