City Management

Erika Joy C. Lacanilao *C M Tengco Malibay Pasay City Manila To pursue a rewarding and challenging career within a renowned organization, a venue for application of academic preparation and more importantly, for bringing enthusiasm for customer care WORK EXPERIENCE On-The-Job Trainee – Arrival and Lounge Attendant for Qatar Airways DNATA Philippines Ninoy Aquino International Airport Terminal 1 Pasay City, Manila 08 January – 03 March 2015 On-The-Job Trainee – Customer Services Passenger Centralized Resource Planning Unit Sky Aviation Learning Center, Inc., an affiliate of Philippine Airport Ground Support Solutions, Inc. (PAGSS) Pasay City, Metro Manila 25 November2014 – 03 March 2015 SEMINARS & TRAININGS Basic – Passenger Service Agent Course (B-PSAC) TESDA-NTR Sky Aviation Learning Center, Inc., an affiliate of Philippine Airport Ground Support Solutions, Inc. (PAGSS) Pasay City, Metro Manila 14 November 2014 The Making of a Successful Flight Attendant Sky Aviation Learning Center, Inc., an affiliate of Philippine Airport Ground Support Solutions, Inc. (PAGSS) Pasay City, Metro Manila October 28, 2014 Economic Effects of Tourism in Malolos Centro Escolar University-Malolos ADA Hotel, CEU-Malolos Campus Malolos City, Bulacan 26 April 2013 A Better Tourism Through Diverse Opportunities Centro Escolar University-Malolos ADA Hotel, CEU-Malolos Campus Malolos City, Bulacan 21 March2013 Experience the World Class Service of Casino in Resorts World Centro Escolar University-Malolos ADA Hotel, CEU-Malolos Campus Malolos City, Bulacan 20 February 2013 Front Office Operations Food and Beverage Operations Centro Escolar University-Malolos Fort Ilocandia Resort Hotel, Laoag City, Ilocos Norte 26-28 August 2012 EDUCATION Bachelor of Science in Tourism Management Graduated 10 April 10 2015 Centro Escolar University-Malolos, College of Hospitality Management Malolos City, Bulacan PERSONAL PARTICULARS Date of Birth : 01 February 1992 Place of Birth : San Miguel, Bulacan Age : 23 years old Civil Status : Single Gender : Female Citizenship : Filipino Religion : Catholic Height : 158 cm Weight : 51 kgs Languages Spoken : English and Tagalog Professor Maricar A. Veranga Tourism and HRM Program Haed Centro Escolar University-Malolos, College of Hospitality Management Malolos City, Bulacan Mrs. Aileen N. Sapina Training Head/Administrator Sky Aviation Learning Center, Inc. (SALCI) Pasay City, Metro Manila Telephone No. 8796087