Skip to main content

Spinurai— player complaints: 21 in English

21 Complaints
0 Last 30 days
0 Unresolved
782.70404697309d Last complaint
27.2 Risk index
86% Resolved · of 21 with a known status
57% Withheld payouts among those
€24,474 · 20,687 NOK Disputed sums

Spinurai: 21 complaints filed in English across 2 platforms, disputed sums €24,474 · 20,687 NOK. Most of them are about withheld payouts (57%). Risk index 27.2. Texts below are the players' own words, as published on the source site; last complaint 2024-08-19.

What players complain about

Withheld payouts 57% 12
Account blocks 33% 7
Verification 5% 1
Other 5% 1
Resolved 18 Rejected 2 Closed, no outcome 1

Sources

CasinoReviews 20 LCB.org 1

Questions and answers

How many complaints are there about Spinurai?

The English-language record holds 21 complaints from 2 platforms. The latest one is dated 2024-08-19.

Does Spinurai resolve complaints?

Of 21 complaints where the platform recorded a status, 86% were resolved, 0% remain open and 10% were rejected as groundless, 5% were closed without an outcome. Withheld payouts account for 57% of them.

What do players complain about?

Mostly withheld payouts — 57% of cases, then account blocks (33%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 21 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 27.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 21

15.12.2020 CasinoReviews Resolved
Spinurai - Account locked after withdraw request
I finished my bonus, after that i sent needed documents and they confirmed my account. Then i requested a withdraw, after that they suddenly locked my account and told me that i abused a bonus or something like that. I tried to ask for more information or some proof of that because i didn't break any rules. They told me that they don't have to show any proof or even the reason why my account got locked. Surely they can't do that?

21–21 of 21

How the risk index is calculated and how complaints are labelled — the method behind this section.

Project sponsors

Companies that keep this analytics open