Spin Casino— player complaints: 24 in English

Several wins total $320 they keep saying its in review yet there website promises 3 to 4 days to get an etransfer it's been 2 weeks I still don't have my money. My trust in them is gone there crooks and I want my money. I clicked on send me transcripts of the chats I've received nothing so this also tells me a lot about the company. They should have a negative rating not just 1 through 10

Good day everybody. On 7/28/22 I received an invitation from the Digimedia group to receive a welcome offer at Spin Casino. I read the terms and conditions carefully before depositing and then decided to deposit and get a bonus. I had no luck with the first and second deposits and deposited a third time and made a profit. I played with a bet between 4.50 EUR and a maximum of 8 EUR. After almost 10,000 EUR wagering requirements, I was theoretically able to withdraw my winnings of 2,404 EUR, which I then did. 2 weeks have passed with repeated inquiries in the live chat where my profit is, I was finally answered like this. My winnings will not be paid to me. When asked why my winnings were not paid out and what I had done wrong. was answered. Whenever the casinos decides so. So I didn't do anything wrong, the casino determines when and if they want to cash out a player or not. Apparently it doesn't matter if you violated a term or played 100% correctly like in my case but still didn't get your winnings because the casino decides that way. This is an absolute cheek. So I invested over 300 EUR for what? That in the end not only my profit is taken from me but also all my previous deposits? I strongly doubt that any kind of casinos should treat them players that way. I hereby request the Spin Casino from the Digimedia group to give an explanation of my case. Have a nice day and I hope to hear from you. Kind regards

I've been waiting for almost 2 months now $450 paid out to me they will not pay me I have proven my identity I have sent and bank statements government issue ID interact from my bank everything they requested and they're not sending me my money I've been with you guys for 23 years and spent thousands of dollars and they can't pay me $150 this is ridiculous they scan me this is nothing but a scam they have not paid me [EDIT] I am so sick of sending in documents to them to pay me $150 I want my f****** money this was outrageous My email is [EDIT] my phone number is [EDIT] please get me my money I won fair and square they are ripping me off. Poor business ethics here

I withdrew 2 different deposits 1 for 1850 and 1 for 2150 and I still have not received the money I keep reaching out through the chat and they keep giving me the run around stating that I will be receiving the money by End of business day I still have not received them On February 10th The deposit was withdrawn from the casino on February 2nd and the 2nd deposit was withdrawn on February 4th