SlotJoint— player complaints: 27 in English

Missing rewards points. Between June 6 and June 11 I had won and gambled through atleast 13000$.just on June 6 10000$ of that was won and spent. But I have seen no rewards points for all of that I've even looked at my game history and it shows that if been playing those dates but on the rewards history it's just a 6 day gap of nothing. I've spoken with live chat many times and they've been very gracious and trying to help but it always comes down to the same answer. we've msgd the "tech team" and they will email you soon. It's been almost 4 weeks and the "tech team" hasn't even had the decency to send me an email giving me an update at least. I'm probably missing thousands and thousands of points.

I welcome everyone and I am asking for help. I received a message from the Casino that my account was blown out with no clear reasons for it. They claim I made more than one account in this casino without giving me any proof of this happening. it turns out that everyone who has access to the Internet by creating a casino account breaks the rules in this way. A lucky casino does not verify players when signing up, it only states that it has broken the rules. As a player, I only use a phone with a visible IP address. On what basis my account has been closed. I will add that this happening has been verified positively, I received an email confirming that my account has been verified and that my won funds will be sent after receiving a good opinion from my side. after which I was informed that my account was blocked. If there is evidence that I have created two other accounts to use twice the bonus or other reasons why they will not be presented to me. I have all the necessary documents authorizing me to play in each of the casinos accepted by me. I also add the account in April with deposit 20 where another deposit was made in June where the second depositary is made as a new player. I've never had a problem with any of the other casinos and I have been playing since August 2017 using the same phone. all deposits as well as won are smoothed. I reminded myself that I opened a second account in this casino for the same surname, email address and all the information I gave earlier, just after I forgot I had it. the casino reminded me that such an account exists so I logged in normally with the account in April and the second deposit I did in June is not an agreement

I have made over 1000$ in deposit at slotJoint in the last month. I made good winning but never cash out anything. In the last two weeks I notice that the reward points were not accumulated and told support by email. They said they would fix this issue but it took about 4 days before I was fixed. In compensation I received free spins on the angler and really generous one. I actually received lots of those and was thinking the casino was generous until I read terms that they was a max cash out of 100$. I get a email by them saying they fixed the loyalty point system but the only added points for the last deposit I made 45pts. I made 300$ worth of deposits and played about 1500$ for 45 pts. Now the casino tells me to read terms concerning free spins even if they where given as courtesy and on top they don’t wanna discuss the point issue. I’m asking them questions but they don’t answer. [EDIT] is the main employee who has been nothing but unfair with me.

On the 24th of November I won 1600Euro and made a withdrawal. Slotjoint doesnt want to pay me because they say I have violated the rules with a paysafe card of 2 euro and i have another account on my IP address but this is not true.I deposited it with a paysafe card of 25 euro and won an amount of 1000euro something,I was playing on a 2 eurobet.I immediately put 900 euro in the withdrawl and played along and won again and again making constantly withdrawls. I've made a printscreen of this as proof.In the end I've canceled all the withdrawls and put them together and made a withdrawl of 1600 euro.The day after I wanted to deposit 25 euro to play and saw that I could not deposit and in the end my whole account was closed. I contacted support and heard all of excuses like the manager isn't in and maybe there were technical problems etc, I would hear from them.....never happened. All of the sudden my account was opened again and my withdrawl was gone, they told me that it was send to finance and in progress, so I was glad. Next day I received an email that I won't receive my winning as I have 2 accounts on the same IP address and that I violated the rules because I had made a deposit with a 2 euro paysafecard and the max bet to play is 2 euro. This is not true, I don't have 2 accounts on the same IP address, than they should tell me the name etc.. I did not deposit with a paysafecard of 2 euro (doesn't exsist) but it was 25 euro. I won the 1000 euro on a bet of 2 euro which was allowed and it is true that I also made some bets on 5 euro but I only won 40 euro and lost it back again. I didn't know that I could not play on higher lines with a paysafecard because I don't alway's understand the T

I provided all correct information and identity only to be told they won't release my winning of$800 because someone with same environment has an account I only have the one. Account with slot joint and nobody I live with or family with same name as me are close to me

Hi, made a 100$ deposit, played thru the requirements. Went up to 5,000$. Won't pay because they say i played over 4$,wich i did but after i cleared the bonus playing IMMORTAL ROMANCE ( 3$ a turn ). Anyway this doesn't make any sense. Been playing on a lot of casinos and won several disputes with your help before. Never heard of such a thing.Thank you

I deposited 20 and got 60 and spun and won nothing it barely won surely it should of but didn't it just chewed all my money not happy with that casino at all