Rolletto: 5 complaints filed in English across 1 platform, disputed sums €700 · £93.41. Most of them are about withheld payouts (80%). Risk index 18.6. Texts below are the players' own words, as published on the source site; last complaint 2022-12-30.
What players complain about
Withheld payouts80%4
Account blocks20%1
Resolved 3
Rejected 1
Closed, no outcome 1
Questions and answers
How many complaints are there about Rolletto?
The English-language record holds 5 complaints from 1 platform. The latest one is dated 2022-12-30.
What do players complain about?
Mostly withheld payouts — 80% of cases, then account blocks (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 18.6 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
30.12.2022CasinoReviewsWithheld payoutsRejected
Rolletto - no license
these guys are doing nothing but scamming me, i have raised the issue with them they do not have a ukgc licence and there cashback is terrible and they are just another scammy casino that does not pay winnings either or let you win at that, please can you try and get all my deposits back from them. thank you
16.09.2022CasinoReviewsWithheld payoutsResolved
Rolletto - Unlicensed casino
They allowed me to deposit and didn't allow me to withdraw. This company is not uk registered but still accept uk customers.
04.05.2022CasinoReviewsAccount blocksResolved
Rolletto Casino - Account blocking.
I registered at Rolletto Casino, made a small deposit and received a bonus. After a few days, I had more than 10,000 euros on my balance. I sent my document and a selfie with the document. My account has been verified. On April 8, I ordered a payment via bitcoin, but my account was blocked, I received such an email from support. message: "Dear User
Please be informed that your account is under investigation.
Regarding update you will be notified as soon as it is possible." May 1, to my questions about the investigation, support answered me: "Hello dear user,
The investigation is still underway. When it is completed, our team will contact you via email." I think that 22 days of waiting for an investigation is a very long time. I'm worried about my money.
24.02.2022CasinoReviewsWithheld payoutsClosed, no outcome
Rolletto - casino delays withdrawal plus ignored requests for support to put hold on account ending in me losing half my winnings
I had delay in withdrawal when I was emailing requesting support from my vip manager to put a hold on my account to protect my winnings I was ignored resulting in me losing nearly all winnings. no support given over 20 emails sent no vip benefits given
10.10.2021CasinoReviewsWithheld payoutsResolved
Rolletto - Refusing to pay withdrawal
My withdrawal was sent on 21st September. After 3 days i was advised to send a video of myself holding my passport and to say the current date (which I did) I then received an email back on the 25th September, stating I had passed verification.
I was then advised on the 29th September that my account was under investigation and not given any indication as to why this was.
After numerous emails. They are now ignoring me and refusing to pay me my withdrawal of €700.00
I have all emails logged and there support team are simply ignoring me
