N1Bet Casino— player complaints: 5 in English

Reason: Account closure I registered at N1Bet on 28 September 2026.I made my first deposit and lost the funds. After that, I made a second deposit and received a €100 bonus. Using this bonus, I won approximately €700.I requested a withdrawal, but it was cancelled. The casino informed me that the maximum amount that could be withdrawn from the bonus was €500, so €200 was removed from my balance. I accepted this decision and submitted a new withdrawal request for the remaining €500.The next day, I discovered that my account had been deactivated.Because the account is deactivated, I can no longer contact customer support through the live chat. I also sent a message by email, but I have not received a response.At the moment, €500 remains unpaid. My account has been closed, and I have not been given any clear explanation about what will happen to my remaining balance or how I can withdraw it.I kindly ask AskGamblers to help me recover the €500 that remains on my account and to ask N1Bet to explain why my account was deactivated while there was still an outstanding balance.P.S. My account was fully verified through the Sumsub verification system. I successfully provided my identity documents, selfie, and proof of address

Reason: Delayed payment I deposited $500 and got a $500 deposit match using my Mastercard, fully verified my identity documents, and completed the required 40x wagering requirements on a promotional offer. Upon completion I submitted a withdrawal request for $700, $254.34, and $100The platform immediately placed my funds into a 'Reserved' status and has held them for over 48 hours. I have emailed customer support over 10 times attempting to get an update, and the casino has completely ignored every single message. They have also disabled manual live chat access --- Ответы в треде --- AskGamblers • Support Team 3 weeks ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process. Jake1882 • Western Australia 3 weeks ago All funds have been paid and the issue is resolved AskGamblers • Support Team 3 weeks ago Dear @Jake1882,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation. N1Bet Casino • Representative 3 weeks ago Hello, Thank you for your patience. We would like to clarify that your initial withdrawal requests were cancelled because verification of your account was required before the payments could be processed. As you have now successfully completed the required verification, several of your withdrawal requests have already been approved and processed. The remaining withdrawals are currently pending and are expected to be approved shortly. We apologize for the inconvenience and appreciate your patience while the remaining payments are being processed.

URGENT CASE: ▇▇▇▇▇ of 303,000 NOK Real Money Winnings + Written Staff Confession + ▇▇▇▇▇▇▇▇▇▇▇+ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ SUMMARY OF EVENTS: 1. ILLEGAL CONFISCATION - 17-18 May 2026 On 17 May 2026, I won 303,000 NOK from real money deposits at N1Bet. No bonus was active on my account. On 18 May 2026, N1Bet confiscated my entire balance, falsely claiming a "bonus maximum win rule" applied. This is fraudulent as no bonus was used. 2. WRITTEN CONFESSION BY N1BET STAFF - 19 May 2026, 00:52 CET Live Chat agent "Leo" confessed in writing to "adjusting" my balance and removing my winnings. When I objected, he immediately escalated me to [email protected] and terminated the chat to avoid accountability. Full unedited chat transcript is attached as Evidence #1. 3. BAD FAITH CONDUCT & ▇▇▇▇▇▇▇▇▇▇ AFTER COMPLAINT - 19 May 2026 Within 16 minutes of filing external complaints, N1Bet took retaliatory actions: a) 15:09 CET: Sent a "Free Spins" promotional email, ▇▇▇▇▇▇▇▇▇▇ after stealing my funds. Evidence #2. b) 15:16 CET: Demanded re-verification of my already fully KYC-verified account to create artificial delays. Evidence #3. 4. ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇ TO SUPPRESS COMPLAINTS a) AskGamblers Case #275138 was closed citing N1Bet's non-cooperation. b) 15:25 CET: AskGamblers rejected my public player review and instructed me to file a new complaint, despite my existing case being closed. This proves they are actively suppressing negative reviews under operator pressure. Evidence #4. LEGAL VIOLATIONS: N1Bet's actions violate Curaçao license #1668/JAZ conditions regarding: 1. ▇▇▇▇▇▇of player funds 2. ▇▇▇▇▇▇▇▇▇▇ confiscation of real money winnings 3. Failure to maintain fair operations 4. Bad faith conduct and player harassment 5. Obstruction of the complaints process MY DEMAND: Immediate return of my 303,000 NOK. I have also filed with ThePogg, GCB, and Norwegian Gambling Authority. I have bank statements, full game history, and video recordings as additional evidence. This is not a bonus dispute. This is documented ▇▇▇▇▇ by a licensed operator.

Sehr geehrte Damen und Herren, Ich habe einen Bonus von 200 % bis zu 1500 € erhalten, der das Fünffache der Auszahlungen ausmachte. Image redacted Als ich 5300 € erreichte, wurde mein Konto gesperrt.Das gesamte Geld wurde gelöscht. Und sie sagten, ich hätte mit einem großen Chip gespielt. Und vorher muss ich das 20 X des Einsatzes einsetzen. Ich bin sehr unangenehm überrascht. Und ich denke, ich bin nur deshalb geschädigt, weil ich Glück hatte. Ich weiß, dass Online-Casinos nicht dazu da sind, Menschen reich zu machen. Aber ihr solltet mir meinen Gewinn auszahlen. Vielen Dank und LG

Hello! I'm having trouble getting a win in the N1Bet tournament. On December 26, I successfully completed the verification procedure for my account. Earlier, on December 24, I received an email from the casino congratulating me on winning the XMAS Race tournament. However, the letter did not specify the exact amount of the winnings. According to my calculations, it amounted to 5,000 euros. However, the casino refuses to pay me the winnings, citing its administrative decision. I have repeatedly contacted the casino's support service to clarify the amount of winnings and find out the reason for the refusal to pay. However, the casino refuses to provide me with the requested information. I'm really counting on your help in resolving this situation. Thank you for your attention to my question.