Lollybet Casino— player complaints: 6 in English

Reason: Delayed payment Hello,I am submitting this complaint regarding a delayed withdrawal of €2,000 from LollyBet Casino.My account is fully verified, and I requested my withdrawal over a month ago. Since then, the withdrawal has not been processed. Whenever I contact support via email, I receive the same response stating that my account is under review by "Betcheck".Holding funds for over 30 days under the pretext of ongoing verification is unacceptable and unreasonable. I have complied with all terms and conditions and provided all necessary verification documents.I kindly request AskGamblers' assistance in resolving this issue and securing the payout of my €2,000 balance.Withdrawal Amount: €2,000Thank you for your help.

Reason: Delayed payment Dear AskGamblers Complaints Team,I am submitting this official complaint against Lolly-Bet Casino regarding the severe delay of my 7 pending withdrawals, which total €3,500. My remaining active account balance is €6,850.My withdrawals have now been pending for a total of 11 days without any processing. I have fully complied with all terms and conditions. When I contacted Live Chat, the support agent explicitly acknowledged this unacceptable delay, stating verbatim: "I will let the payments team know about it since it's indeed too much time."Following the agent's instructions, I sent a formal follow-up email to suppor­t@l­oll­y-b­et.com. The casino has completely ignored my email, failed to provide any updates, and the 'Cancel' button remains active on all 7 transactions. It is clear that the casino is using stalling tactics.I am uploading the unedited screenshots of the Live Chat admission, my sent email, and my account status. I kindly request AskGamblers to intervene and urge Lolly-Bet to release my €3,500 immediately.Thank you for your assistance. --- Ответы в треде --- AskGamblers • Support Team 2 weeks ago Dear all, Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that LollyBet Casino management acted in accordance with their Terms and Conditions. Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity. Salavaa • Belgium 2 weeks ago Dear AskGamblers Team,Following their sudden cancellation of my withdrawals, LollyBet has now completely blocked my account access. When I try to log in, I am locked out.This is a textbook rogue casino move. Because they cannot produce any evidence of duplicate accounts or bonus abuse to your support team, they have chosen to completely lock me out to prevent me from gathering further details. They are actively confiscating my €3,500 in withdrawals and my €6,850 balance—totaling .Fortunately, all critical evidence, including my active account status from today, my deposit slips, and the live chat transcripts, has already been safely uploaded to AskGamblers. I request that LollyBet be blacklisted for this blatant theft and breach of mediation terms if they fail to release my funds immediately.Kind regards, LollyBet Casino • Representative 2 weeks ago Dear AskGamblers Team, Following an investigation conducted by our Fraud Department, several duplicate accounts associated with the player were identified, along with evidence of bonus abuse. After carefully reviewing the case, our team has made the final decision to close the player’s account in accordance with our Terms and Conditions. This decision is final and will not be reversed. We regret any inconvenience caused and thank you for your understanding. Kind regards, LollyBet Support Team AskGamblers • Support Team 2 weeks ago Dear LollyBet Casino,The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties. Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.Thanks in advance for your cooperation.

Reason: Verification issues Hello.I’ve been playing on the Lollybet site for several months.Sometimes I lose, sometimes I win small a­mou­nts.In­ ­August, I won a bit more. I requested a transfer of 500 euros, which was never processed. So, I submitted another transfer request on August 27th, which was also never processed.I requested another €300 and €200 on September 6 and September 9. This request still hasn't been processed.I contacted the site via chat several times.The answer will come in due time.I sent emails that remain unanswered.I contacted the Lollybet manager several times via Telegram. No response.There were no issues up until August.I have received no response. I don't know what to make of the situation.Over the months of June, July, and August, I deposited over €1,000 on your site and wagered a total of more than €4,000.I did this without any bonuses, meaning there were no wagering requirements attached.Lollybet doesn't refuse money withdrawals; they are smarter than that—they simply don't process them at all.Furthermore, you should know that Lollybet offers money to its customers in exchange for fake reviews on your site. You will find the evidence in the attachments.The reviews on your site are fake. Lollybet is cheating.Regards, --- Ответы в треде --- AskGamblers • Support Team 1 week ago Dear all, Casino team has replied to our request and sent needed information. Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that LollyBet Casino management acted in accordance with their Terms and Conditions. Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity. AskGamblers • Support Team 1 week ago Dear LollyBet Casino,The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties. Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.Thanks in advance for your cooperation. gaeval • France • 1 reviews 1 week ago Hello, that is false. It is a lie. You are thieves. You are unscrupulous. I knew it would end this way; after checking several review sites, I see you do this regularly whenever someone wins a bit. Thieves and liars. I want proof of what you are claiming. You have nothing. Dishonest. LollyBet Casino • Representative 2 weeks ago Dear AskGamblers Team, The player’s account was suspended on September 21, 2026, following an investigation by our Compliance and Risk Department. Our investigation identified the creation and use of multiple duplicate accounts, together with bonus abuse, in breach of LollyBet’s Terms and Conditions. The account closure and the resulting action regarding the associated balance were therefore unrelated to the player’s winnings or withdrawal request. For security and data-protection reasons, we cannot publicly disclose the full details of our internal investigation. However, we remain available to provide AskGamblers with relevant supporting evidence privately upon request. Kind regards, LollyBet Complaints Team

Reason: Account closure LollyBet closed my account and withheld my balance of €7,478.93 after several consecutive big wins and after requesting another payout.My account was suddenly closed. However, I have already been paid several times on this site, which also encouraged me to make further deposits.I have contacted LollyBet numerous times by email to ask for return of my balance, but I have received no response whatsoever.

Hello, I am having a problem withdrawing my winnings from my LollyBet account. I won more than $13,000 and requested a withdrawal on August 25th, but I have still not received my money. I have contacted support, but I have not received a clear explanation about why my withdrawal is taking so long. I am very frustrated and would like to know what is happening with my money. Please check my withdrawal and let me know when I will receive my winnings. If you need any documents or information from me, please let me know. I just want my withdrawal to be processed and my money paid. Thank you. Disputed amount: 3600$ Casino: Betway Casino Case #: 4647

Hello, the lollybet casino is canceling my withdrawal and not allowing me to withdraw my winnings. I made a deposit and won on sports betting, but they are canceling my withdrawal and claiming that I canceled it myself. The support team is not responding to my inquiries. Where can I get help? Do I need to create a complaint? Is there a Lollybet casino representative on the forum?