Kats casino: 7 complaints filed in English across 2 platforms, disputed sums $8,383. Most of them are about withheld payouts (57%). Risk index 18.1. Texts below are the players' own words, as published on the source site; last complaint 2025-04-27.
What players complain about
Withheld payouts57%4
Bonus terms29%2
Verification14%1
Closed, no outcome 6
Resolved 1
Sources
LCB.org 4CasinoReviews 3
Questions and answers
How many complaints are there about Kats casino?
The English-language record holds 7 complaints from 2 platforms. The latest one is dated 2025-04-27.
What do players complain about?
Mostly withheld payouts — 57% of cases, then bonus terms (29%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 7 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 18.1 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 7
27.04.2025LCB.orgWithheld payoutsClosed, no outcome
CLOSED: [closed casino]: Kats Casino - No Payment Issue
Not my first withdrawal here; the last one was slow but made. This time all required play and paperwork is complete. The admitted that they owe me $400. They offer no excuse or reason, they just don't pay. They no longer answer my emails. Disputed amount: 400$ Casino: Kats Casino Case #: 3165
14.04.2025LCB.orgWithheld payoutsClosed, no outcome
CLOSED: [due to the submitter's inactivity]: Kats Casino - No Payment Issue
They admit that they owe me the $400 and that all playthrough was finished and that KYC documents are OK. They don't argue or make excuses, they just don't pay. Disputed amount: 400$ Casino: Kats Casino Case #: 3126
01.04.2025CasinoReviewsBonus termsClosed, no outcome
Kats Casino - Funds removed from account
On March 15 2025, I was getting close to finishing my playthrough on the bonus so I could withdraw some of the money and all of a sudden my total showed only $1,400. There was $5,382.74 removed from my account!
I think it happened when I finished my playthrough amount.
There was no message about it at all, no nothing. I tried contacting the casino and no messages were returned or answered. I live contact when you play said I would have to contact a different group.
Since the I have not received any word by phone, text, or email. I have no idea where to turn. Can you help me?
I enclosed the only information I could find on their site about the transaction.
27.11.2024CasinoReviewsBonus termsClosed, no outcome
Kats Casino - Denied withdrawl
100 spins no deposit bonus code upon sign up with $6000 playthrough which i accomplished and requested $100 in btc almost immediately received a rejection notice for multiple acounts when i asked for proof I was given toll-free number in reply email and nothing else I repeated same action a week later the same thing happened
22.05.2024LCB.orgWithheld payoutsResolved
RESOLVED: Kats casino
My fully approved withdrawal of $330 #532540) has been pending since 3/2/24. Whenever I ask them about it I get an email that says I should wait 24 to 36 hours for a response. The same email every time. My player name there is wrfischerjr
14.03.2024CasinoReviewsWithheld payoutsClosed, no outcome
Kats Casino - Withdrawl issues
On January 18th i was aapproved for a withdrawl of $3000 via BTC, the site says paid within 5 banking days. A month after this was approved I was sent a payment of $500 the casino said I had to br paid in 6 installments of $500 paid weekly two weeks after I received a payment of $500 so two months since this withdrawl was requested I have only received $1000 of the $3000 approved and whenever I talk with chat or support on the site I'm told to just be patient or wait 24 hours and I hear no updates.
01.05.2023LCB.orgVerificationClosed, no outcome
CLOSED [Due to inactivity of submitter]: Kats Casino
Sent them what they asked for for the verification process and still haven't received confirmation. They keep saying asking me if I sent them the documents which I have several times. This is the game they like to play I guess.
