GSlot— player complaints: 33 in English

Dear,gslot casino has kept me on the line because me and cashout of 3000 euro they told me to verify my phone number while their website indicated errors we took 4 days but they didn't help me instead of helping me pushed to continue playing and make money they could also block my money to continue playing but not done i want here a solution for they also do not give me a contact person because i want to report them to the court and have their rights suspended in the netherlands

I played Gonzos guest on march6 and i did 3 different withdrawals: 3300€ which i did get back on my casino account because my account wasnt veryfied then so they didnt accept make a cashout. 2150€ which i got in my bank account succesfully. But the third one was 4000€, which i didnt get on my casino account and either my bank account. They said on email that they have refund my account on March 06 3.15am by 4000€ but that didnt happened. I asked a proof of that but the document they send me is clearly insufficient of that 4000€. There is a missing timelapse of that period, approximetly 2hours is missing from 2.15am. I have almost all the emails left if you need them to check and also a couple of screenshots from my casino account.

On March 9, while browsing the web, I ended up on www.gslot.com casino site. I noticed that the casino offers a Pay'n Play option. I deposited 50 EUR from my Finnish bank account at Nordea Bank using Trustly. The money left my bank account, I briefly got logged in to to the casino site, but then I was abruptly "kicked out" from the site. I originally thought this was a technical error, so I tried logging in using my e-mail address and password. This did not succeed. Then I deposited 20 EUR more from the same bank account, thinking this would get me logged in so that I could play. The same problem rose again: money left my bank account, but I cannot log in. I have been in contact with www.gslot.com customer service several times via live chat and e-mail. The service has been extremely slow especially on live chat. I got a reply via e-mail saying that my account is closed and that the issue was transferred to "appropriate department." How can my account already be closed as I just began playing, or tried to begin? I have had accounts at other N1 Interactive operated casinos before, but I decided to close those accounts because of bad customer experience. But I can't remember ever having an account at www.gslot.com before. Anyway, now the situation is that there is 70 EUR of my money inside www.gslot.com, but I can't log in. I want to get my money back, because the experience both technically and customerwise at www.gslot.com was this bad.

I played in the casino Gslot and won there , I won 6500 euros. I only had contact with the chat people but they couldn't help me any further. They deleted my account and I had nowhere to go. I turned on AVROTROS scams and these people helped me find you. I would love to get my money back because this is not the intention of a casino!!

My account has been in the verification stage for over a week and now they wont pay out my 2nd withdrawl of 2,000.00. They are asking for a proof of payment on 1 exact payment on Feb 26th which I've showed them on numerous emails and chat pictures. I deposited 100 via interac e transfer on feb 26th and I still have the receipt for it which I showed them and I showed them my bank account with the transaction. I was told to "contact" my bank to get some kind of paper idk what and neither did my bank. I've made a succesful withdrawl from gslot last week but now things seem to have changed. I really like their casino and I wish to be a long time player/customer. The paper/proof they want doesn't exist has told by my bank and by gigadet. I was told by both CIBC and gigadet that my receipt showing my name, the date of the transaction and how much the transaction was for should be more than sufficient in this case. I've got emails, screenshots and proof that I have made every type of effort to get this resolved and I've gave them everything they could have asked for. The other problem is I tried to verify my account with them over 5 days ago before I even won any money and before my 1st withdrawl. It all just sat pending for days and days untill i requested a withdrawal then i was asked to give a paper stating my name, the date, the amount. If anyone banks at cibc they know that it doesnt show times and names. Its the main reason I kept the gigadet receipt that has all the info on it and I'm more than happy to give my banking info again to cross check. I want to be a long time player to gslot. I'll prolly end up giving it back but I'd love the confidence to be able to cash out when I want. If they want to guide me on how to get the piece of paper they are after id be more than happy to oblige.

I don't get my 150 free spins on Elk slots, technical problems with activation for 3 days

Hello, because I had problems to get on your Website I decided to sent you my complaint about the online casino G. Slot.com bij post mail.At the 24 of December 2020 I was playing the game Ultra Hold and Spin. After playing for several hours my score was 20171.At 20.07 I gained 9640 points. These points where going to the 10.531 that I had already won. The total amount of points at 20.07 was 20171.The next bet and push at 20.08 I won 640 points. But in stead of give me those points the game Ultra Hold and Spin stopped in a instant and did go immediatly back to the homepage of G. Slot.com leaving me with 10.31 in stead of the points that I had already won, which was 20171. This all happend at 20.08. You can see it on the photo 's witch are in my dossier. After this all happend I call some friends to tell them what had happend. Its a great shock too loose 20171 in an instant. After the calls I went back to the site of G.slot.com and made the amount of bet as low as possible to gain more evidence. (its not possible with a minimum bet of 0.10 to loose 20171 in about 50 minuten) I left 0.01 cents on my account. Thats still standing there now. My account name and password are. [email protected]. Password. [EDIT] My trust in online casino's is going down fast if its possible to loose this kind of money in a instant, and that I have to proof what did go wrong at G.slot.com.I hope you will look into the case and find out the truth. Kind Regards. [EDIT] I have tried too send the screenshots as attachements in this mail but thats not working Please let me now how I can send them.

They mentioned instant deposit and instant payout but until now after 1 day my deposit isn't on my balance. How will this go with payouts. This is a huge RED FLAG. Please investigate.

Hello,I registered a casino account at gslot.com on the 17.1.2021 and made a deposit. This was done through Trustly with bank id. When I tried to re-login to the account it failed. After several attempts I contacted their live chat & email support and I was told that the only way for me to login again was to make a deposit. I have funds in the casino account and have no intent on making another deposit to their brand. Their live chat also supported and recommended the use of VPN. Please deal with this issue. Regards,

hello i would like you help with a dispute in gslot casino on december 26 i opened an account there and deposited and played money. after playing 1600 euros i asked on live chat for a good bonus and i would send this by email to be told. after the chat I played 214 euros, so a total of 1,814 euros. The day after I wanted to log in but my account was blocked. I then emailed to the casino what was going on and this was the response from the casino. 10:42, 12/27/2020 Dear [EDIT], We would like to inform you that you have been closed in other casino which is operated by N1 Interactive Ltd, we work with the same license. It makes for you impossible to play here from the moment when you were closed in the other Casino. Thank you for understanding! If you have any other questions, please, don't hesitate to contact us. Regards, Gslot casino team. okay I understood that part but then they should not have let me play and I would also like to have paid the 1,814 euros back. I asked this from customer service and also had to provide information in which casino I had signed myself out. I have given the information neatly and I am actually written out almost everywhere for life, the screenshots I will attach. it doesn't want to get along with customer service. I don't hear much from them and when I hear something they ask me for information that I have already given. such as my bank details and my deposted screenshots. I have already given all bank details several times and also bank statement with all debits from the casino. can you please help me with this.

On Friday, November 21st, I made a deposit via EcoPayz of 30 euros with the bonus code DRAGON100. My account was not credited with the money. Ecopayz contacted N1 Ltd. and had N1 Ltd. assured that the money had been credited to my player account. Unfortunately it's a lie as my deposit is still in "pending" mode and nothing has changed since then. A week has already passed and I am still waiting for my money. The support from GSlot is terrible and cannot provide any information.

The casino on the list is wrong, the real casino is GSlot casino, the desired casino was not on the list. I have made complaints Casinogurulle I can not log into my account without lisätalletusta, online police report made by the casino for theft of 30 euros, because they do not pay my victory

I made a deposit on Gslot.com casino (i cannot find that casino listed upper, but they mentioned in terms that you are their ADR provider) using Ecopayz e-wallet. Transaction was realised but money wasnt credited on casino balance. Support firstly told me that i have to wait couple hours and then they will provide a solution. Now they told that i have to wait couple days. Please help me to solve that problem