EvoBet— player complaints: 5 in English

I never received my 300 euro withdrawal from October 2018. Customer support is terrible as no one responds to me. I sent all the documents they asked to prove I never received the withdrawal

I start a time out for 15 days. In you Terms is written to cancel a time out is not possible. You cancel the time out and i lose the money. You are not acting inline your Terms and Policy and i expect my money back.

Evobet state in there terms and conditions that a user/member from United Kingdom would not be able to create an account On their mobile casino site (https://m.evobet.com). I did not know this when I registered as the terms and conditions are nowhere to be found on the website but also when registering asksyou what country you live in/Are from which it shouldn't allow you to select United Kingdom considering players from United Kingdom are not allowed to make an account. Evobet then went on to allow me to to make multiple deposits even though I'm a United Kingdom resident and using a visa/debit card from the United Kingdom. I then started reading reviews about the website as I wasn't impressed with the site pay out percentage to then find out that they don't allow players from United Kingdom to make an account. I then had to use a search engine(google) to find evobets terms and conditions which are only on their desktop/computer website (https://www.evobet.com) happen to be on a completely different website. So having found all this out I then contacted their live online support who basically said cannot issue refund was your fault for making an account from United Kingdom please read terms and conditions and wasn't very helpful at all. I think stating the facts I deserve a full refund for this error

I registered and used this site there are no options to set a deposit limit. Im a problem gambler due to stress but i set limits after joining to help. There are no settings to achieve this on the site. I also tried to withdraw money at one point but it wouldnt allow this at 1st. I also went to exclude myself from the site to protect myself from entering and the maximum days you can exclude is 15 days! Which is awful for people trying to get out of gambeling To add to my complaint im a uk player am i even allowed to play? I joined to play netent games but none were available. I found a game i liked but when i came to go back on it said i had no balance they woukd go in a diferent game then i had a balance. I was forced to use games i didnt want to play. They state on their licence they have to follow software agreement which they cleary dont. I want this site to refund me. The site doesnt work properly i joined under false pretences of available games. I have photo evidence of all of this The software will not work properly i used a game and when i tried playing again it would not work stating zero balance so i had to play a game i didnt want to! I tried to get them to answer my questions but would not. The software is milicious and advertises netent games which arent there! I have tried to get my money back but refused! I tried to withdraw at on point several times and woukdnt work for a while. My balance kept changing on diferent games. Im currently in contact with curacao goverment and the uk government as they have no uk licence. I demand my money back. All of it for the stress from this site! No one will reply to me over this from curacao gaming! They are breaking the software agreement and i will not stop till my money is fully returned no matter what!

Hi ThePogg. This company allowed me to join and play as a uk player, and deposit £500. It looks very similar in set up to other sites from which I am Self excluded and customer service not helpful in trying to find out if this is the case. Any help appreciated!