Dreams: 5 complaints filed in English across 1 platform, disputed sums $501. Most of them are about withheld payouts (40%). Risk index 16.5. Texts below are the players' own words, as published on the source site; last complaint 2022-08-18.
What players complain about
Withheld payouts40%2
Account blocks20%1
Bonus terms20%1
Game fairness20%1
Closed, no outcome 3
Rejected 2
Questions and answers
How many complaints are there about Dreams?
The English-language record holds 5 complaints from 1 platform. The latest one is dated 2022-08-18.
What do players complain about?
Mostly withheld payouts — 40% of cases, then account blocks (20%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 5 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 16.5 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 5
18.08.2022CasinoReviewsGame fairnessRejected
Dreams Casino - It feels rigged
I like to play at casinos only and I am fully aware that you will loose to a certain point and more than you will win,but at every other casino I had some wins and had fun playing even tho the losses. At dreams casino it feels like it is totally rigged. Ive never lost that much at a casino and it feels totally fake and as things are not "fair" there. It feels fake. And I say this as someone who played more than 20k on other casinos.
01.05.2022CasinoReviewsAccount blocksRejected
Dreams Casino - Nonpayment
I deposited 30$
Which was the minimum requirements , to receive the bonus.
I met the wager requirements. Cashed out at $400
I explained, I didn't want to receive my payment , on the same card that I deposited on, because it was my credit card, and there are deposit limits on this card.
Anything over $300 deposited , and the card will be locked .
I was told that they were having trouble verifying my deposit.
And asked for a fwd original statement from the bank that I deposited it from.
So I sent it, and they proceeded to tell me they needed 2 months worth of statements.
I sent them the documents, and they claimed to never receive them.
After complaining and asking for a manager, my account was deleted and I was never paid out.
05.11.2018CasinoReviewsWithheld payoutsClosed, no outcome
Dreams - Problem
This time I’m having a problem with DREAM CASINO. After requesting a $600.00 withdrawal I submitted my verification information to them at least (5) times to which they have not acknowleged . I don’t know what else I can do to complete my withdrawal request.
04.06.2018CasinoReviewsBonus termsClosed, no outcome
Dreams - missing No Deposit Bonus
This casino sent me the following email offering me a $50 chip. They have never lived up to their offer. I contacted [EDIT] at their tech support and he refused to fix the problem.
ENJOY A HIGH-END EXPERIENCE
WITH A $50 FREE CHIP
Just choose a username and a password to register at Dreams and you'll be playing in no time.
The $50 chip will be added to your account instantly after you sign up.
This is a one-time offer and the Free Chip can be redeemed only once!
10.04.2017CasinoReviewsWithheld payoutsClosed, no outcome
Dreams - Waiting almost 2 months for check
I'm requested withdrawal $600 on 02/13/2017 that was approved $501 on 02/14/2017
I'm contacted dreams casino on online chat via email but I'm still not receive my check
I need your help
