Detective Slots— player complaints: 5 in English

The bonus code used was "something30". I completed the playthrough. Provided all the information asked of me. They are claiming my downloaded utility bill is a screenshot because I crossed out my account number for my safety in Adobe and keep rejecting my withdrawal. I have more screenshot of jy interactions. Thank you. Disputed amount: 30$ Casino: Detective Slots Case #: 3579

I used their 50 welcome chip promotion which includes 900 free spins given in increments of 30 each day. With a max withdrawal of 30.00 - No DEPOSIT REQUIRED I WENT TO WITHDRAWAL AND THEY TOOK MY WINNINGS STARING 10 PROMOTIONS IN A ROW USED THEREFORE WINNINGS VOIDED. They make you go in everyday and click on a coupon to get your 30 spins so that's what they are saying is counting it is safe to assume it's all considered ONE coupon because that is what is promised in the initial coupon. 900 FREE SPONS GIVEN IN 30 DAILY NO DEPOSIT REQUIRED Disputed amount: 30$ Casino: Detective Slots Case #: 3460

Signed up hit big in the 1st 2 Days read all thr small print have 7 days to USE bonus. $50 max cash so I ran $700 or do back down to $55. 1st or 2nd day. I go try to withdrawl and on page it says in big flashing letters before you try a withdrawl make sure all your credentials are verified. Something to that effect. So instead of withdraw I clicked get verified. I must have tried 50 times that day both sides of id pass selfie, pass address verification via pdf bank statement fail every time so I go to contact us. They say yeah if you want withdraw u gotta request it. I say I'm not verified,they say yeah gotta be verified I explain I can't they say email them my info this is like day 3 day 4 get denied . Resend no screen shots allowed. Which there weren't any screen shots sent. After almost a month of arguing back anf forth via live chat and email Finally they say ok we got your stuff but your supposed to request a withdrawl 1st and then we verify you. So I'm like that's not what it says that's not what you have been sayin. so I go. Back and request withdraw. Bam denied again so I'm like what the fuq. Do you need from me. I resned everything again . Ok all you stuff checks out we will get back to you I'm a day or so. So I go check then next day it says DENIED. ALL CUPONS UST. E USED IN 7 DAYS. SORRY. . So another 2 days of arguing I used it without. 7 days I used it won and did playthru and tried to withdraw in that time frame even though everyone knows that only means use the coupon not use it play it win or lose with request withdraw and get verified . I play on more than 50 sites plus all major ones , party poker bet mgm etc. That only means use it by certain time. I reread thru thier bs terms and. Nowhere in there does it say anything like that. Disputed amount: 50$ Casino: Detective Slots Case #: 3425

Wow. I registered through you guys. I completed task as said. I wend in my documents and also had email confirmation stating withdrawl verified. Since I used bitocin it said normally funds would be instantly. But I waited 4 hours. And logged back on. Noticed my funds were not in balance so I assumed they were already processed my payment withdrawl. I contacted support.sent him the rules and my email confirmation etc. He wouldn't respond til almost 8 mins. Then he says I exceeded maximum bet? Nothing in thw rules stated that and says he voided my winnings.. ( honestly I felt this was a scam casino from thw start after reading reviews on them for finding reasons not to pay the players! Smh I'm pretty frustrated but at the same time feel bad for them for having a terrible casino. Lol Disputed amount: 201$ Casino: Detective Slots Case #: 3389

Que mi país no es elegible para dar el bono pero si para depositar eso tiene nombre cuál sería Casino: Detective Slots Case #: 3388