Crazy Fox— player complaints: 36 in English

on 20.07.2020 I won at this casino several sums of money respectively 200,300,200,300,200 € ... and on 31.07.2020 the amount of 200 € was transferred to their account using the data of my bank card ... I I complained to them..but I don't admit ... then I contacted the bank and they did the analysis where I sound that this casino took this amount of money from me

I Lost 1400 thinking i was gonna get 20% cashback but once i was supposed to get the cashback they said i cant get it because its more than 20% of my total deposits. this is whats on the cashback page of their website:20% Real money cashback to all without exception! In Crazy Fox you will not find any statuses, bonuses and other rules. Only real Excitement and Luck! Are you out of luck today? - we will refund you 20% of the lost funds with real money! Below that is a link to the T

Hi, in august, I played on crazyfox casino. I deposited 50 euros and won about 400 euros. I tried to make a withdrawal of 430.59 euros via Trustly. The casino then announced that it could no longer make transfers with Trystly. They asked me to use a bank account and use withdrawal. The minimum withdrawal amount was 500 euros. I therefore had to transfer another 70 euros to get up to 500 euros. Then I requested a withdrawal of 500.59 euros. After I submitted the requested documents, the casino approved the transfer on 27 August. On 31 August, my bank informed me that I had received payment from the casino with SEK 69.60 (= 7 euros). The casino thus transferred only 7 euros and not 500.59. I contacted the casino on August 31st and announced this. After that I have written to the casino every day. They answer and ask me to wait for them to investigate. Today is September 10 and I still have not been paid. The casino does not help me either. They just say I should wait. Nothing happens.

Hi and thank you for taking the time to review this. I made an account at Crazyfox on the 19th of August. This shouldn't have been possible since I self excluded myself with Betamo and all other sites N1 has. They even verified my documents and details. I have screenshots of this. I don't have control over my deposits and therefore have lost €8019,- up to now. I wish for Crazyfox and N1 for that matter to return my deposits and block me from all their sites. Hope you can help.

Sended all documents multiple times. they keep requesting proof of payment of neosurf wich i send them 4 times. after still cabceling my withdraw i was tired of [EDIT]. i closed my account and now they still refuse to pay out ny remaining funds absolute [EDIT]. i played with pure cash no bonusses or whatsoever.

Good evening, I am a resident of Greece..I have a very big problem with crazy fox casino, I can not withdraw the amount of money I have, for some time during this time I had closed my account for 1 month for a break, last Thursday the account and I have a deposit of 150 euros and I have made 10,000 euros I press for withdrawal and they cancel them and return them to me, and they tell me that the proof of residence is missing, I have sent them a lot of residence documents I am exhausted everything is nothing another to send they took it all, and in the end they tell me that the documents must be in Latin letters Not in Greek, I went to banks in Vodafone in my municipality and they could not get me a document in Latin letters and I can not get this paper, the ID and the deposit card they accepted but the residence address paper is pending, I can not get this in Latin ,, before but for a month I made withdrawals normally without any problem I also have the proof of withdrawals. they do it so that I do not get my money back, how I used to get them and now I can not it's a shame so much money, thank you

My child has taken mold from the air permit 200 € and gone playing at the casino when asked for a refund because it is a child he does not even know what is doing they have not accepted I hope you understand and help me [EDIT] A child used a ton of emails at the casino

I hade acounts on n1 casino. Spinia. Crazyfox. Bob casino. Maneki. Swedish gameinspection has forbidden Them to turn to Swedish player whitout a guilty licens. They where turning to Swedish players when i was registration THE acounts thrue affiliate marketing and alsow har special terms and conditio IF THE players whas from Sweden. Becouse of that they must comply to THE Swedish gamelaw. I was closed from all games in Sweden fore gaming problems. And its iligel to let a persone open a acount,gamble,or send direkt advertise to a players on permanent gamme stop.if you Eather turning to Swedish players or IF you have a guillty licenc. Its a Criminal ACT and there for is all deposite i have done to THE casino during self-exclused in Sweden iligel. The casino is not Allowed to let me make deposite or registration an acount during THE permanent game stop.. and that is THE casinos responsebility when they turning to and advertise in Sweden. There for My deposite never was leagel to acsept by THE casinos in N1 interactive ltd. The gameinspection is seen very serios to not investigate IF THE players allowed to gamble or having a selfclosed identity. There fore i clame all deposite refounded from THE casinos to me. I am also self-exclused from n1 interactive 2020/05/20 . Can you help me Whit this i case?

Ive given this casino every documentation possible. WHICH include 1) Gov ID - V 2) Bank Statement V 3) mail address V 4) selfie pic with ID And letter V 5) proof of deposit Bank statement showing account # Full Name Address NOT Verified 6) email from GIGADAT Showing transactions# AMOUNT OF DEPOSIT Dates of deposits Transaction approved This is where there issue is they want me to provide a verifacation of my deposits on July 8 But must include Name date amount company account all on 1 statement.I was able to give them all that info but had to be from 2 separate sources 1 my online bank which supplied my name account number address and 2nd from gigadat being a email which showed the transaction of deposits for the date amount and account number. My full name is not on my email from gigadat just my email address which is the same for my bank,my casino account and gmail for interac online. I looked at there policies regarding proof of deposit and all it says is required is date the amount and company used which I supplied. I'm concerned as I've read some reviews of this being very common for the crazy fox casino group

Hi, I want to see how these game rounds ended? Because the connection was lost. I want to get screenshot of the these game rounds? Shooting Stars EUR 50 [EDIT] 2020-07-02 23:19:54.240 2020-07-02 23:28:33.182 And Shooting Stars EUR 50.00 [EDIT] 2020-06-16 12:01:02.009 2020-06-16 12:14:01.781 I have the right to receive this information. As I have already mentioned, this option is not available in our casino. Kind regards, Crazy Fox Casino team Hi, I want to get screenshot of the round? Shooting Stars EUR 50 [EDIT] 2020-07-02 23:19:54.240 2020-07-02 23:28:33.182

I requested a withdrawal on Thursday June 20, 2020 and was asked to verify identity so I uploaded documents. I had recently moved so my address was different on my documents and they rejected it and asked me to send a new one that verified my old address, which I did. I sent 2 documents, one that verified my new address and one that verified my old address and recieved confirmation that both had been recieved and sent to the appropriate department. I recieved an email again asking for the document so this time I uploaded it to my account and it was rejected once again and when I asked why they told me they need the documents to verify my account, they had no answer why they were rejected. By this time I had over $13000 in my account so I again tried to withdrawal and it was cancelled, they sent me another email asking for the documents, which I already sent 2 times. I emailed support and asked what was happening and was told it will take up to 24 hours to verify. Over 24 hours later and $9000 less in my account I received an email yet again asking for me to submit documents to verify my account, so once again I submitted the documents. After the last submission of documents and being down $10000 they finally verify my account and allow withdrawal. Throughout this who process the documents I sent them every single time were the exact same documents, the same ones they reject multiple time and we're in possession of since right after my first withdrawal request, they just refused to verify my account until the money was gone. I have multiple emails and screenshots which show proof that this is true and they Infact delayed my verification intentionally so I could not withdrawal. Ideally I would like for them to have to pay me that money but I know that might not be possible, but I would also like this complaint to be filed so that people can see how this casino operates and know not to play there ..thanks for your time

They have accepted the documents they asked for but my cashout doesnt get accepted. They even asked me to send a selfie with my passport and Bank statement for my home address changing. They accepted the document nyt they didnt change the address. I asked about this and they said that they are still checking the document. Yet still it is in accepted state so there shouldnt be any checkings anymore. They are trying to take my money from me. I played fairly and did everything they asked for but still they are trying to do something shady. Please help me!

I gambled when I was way to drunk and the casino did not stop me, in my country I am entitled to a full refund but they refuse.

I was self excluded on the n1 interactive for gambling addiction and I set up an account on this site which I was unaware they were affiliated when I found out that they were operated by the say license I told them about the situation and asked to be self excluded and refund of my deposits,, they refused because of a different email address as my old one was hacked and had to close it all my other details were the same phone number and deposit method I have all chat logs and correspondence between us if you need more information or anything else

Ive been self exlcuded on Maneki for months, and before this period run out I was able to create an account on masonslots and crazyfox with the same credentials as on Maneki, and they share the same license n1. I was able to register deposit and play on the n1 license when i was in a selfexclude period. I told both casinos about this and claimed my deposits back cuse this is not right but just got the cold hand. This is not right. I did not make withdrawls just deposit and playd hysteric with no clear head cuse gambling addiction. I have exact the same details on all sites when registred

I made my first cashout 7 days ago, verified my account directly and that process only took a couple of hours, BUT my cashout have since been pending. Talked to chat every day and got many different excuses. Like you cant cashout with smartphone and need to do it with PC(wich i did) technical issues and that they have a big workload. The FAQ says that they usally process all cashouts within the hour. Now i dont know what do to.