Classy Coin— player complaints: 5 in English

Hello, I am unable to cash out any money right now. There was a "ramdom security check" that was supposed to not take longer than maximum 60 days - which is already a very long time - this is much longer ago than 60 days already, I never got another response and my recent cashout attempt was canceled saying the exact same thing as last time. All this is months ago and I wrote at least three emails asking what's going on and didn't get a single reply except every 60 days when I try a cashout the same standard: you have to wait 60 days. this is for over 3000$ [EDIT - REMOVED ACCUSATION] [EDIT]

I recently withdrew $2000 from classy coin after depositing a total of $2900+ over a month. I waited the estimated 10 days, and afterwards check my account. There was nothing there. I went to Classy Coin and the pending withdraw was gone. I had gotten emails saying the amount was approved. I emailed Classy Coin and heard nothing. I then went to my Classy Coin account and checked my transaction history. It now shows that my withdrawal was cancelled, something I did not do. The money is completely gone. I have now emailed them 3 times with no response. I'm not looking for anything but my $2000 put into my account or back on my card. That's it. I won fair and square. I don't care about the rest of it I lost. Now, reading their reviews online, I see that a lot of other people have this issue and I'm worried the last $1000 I played while waiting for my withdrawal was wasted time. Please help! My account name is [EDIT].

This would be the second time at this casino that their Keno game has paid me wrong. On July 4, 2014 I played a 4 spot keno at 25 cents.I played 10 games. I hit 4/4 which should of payed me 150 credits ($0.25x 150). It did not. It paid 101 credits. In fact it paid me for a 1 spot. There is not a 1 spot win when you play 4 spots. I immediately contacted customer service and took screenshots of the game. They told me to send screenshots which I did. I sent follow up emails and tried to talk to customer service only to get the run around. You guys helped me before with the same problem at the same casino. Looks like they didn't fix it last time. I have screenshots of the chat session and game that was paid out wrong. Casino: Classy Coin Account: [EDIT] [EDIT] Ty. [EDIT]

I was playing 5 spot Keno at Classy Coin at $.25 a bet. I played the auto 10 games. I hit 5/5 and 2x 3 spot during one of the 10 game runs. I should have been payed 800 credits (x $.25) for the 5/5 and 4 credits for the 2X 3/5 = total=804. I got paid 106 credits. I contacted support immediately and he said it shows I was paid $25 at 100x my bet. That would be true if I was playing a 6 spot and hit 5/6 but i wasn't. He said to send screenshots to the casinos support which I have (MANY TIMES). Account name at casino:[EDIT] email: [EDIT] I have screenshots of the game and me talking to support about it. Please help me.

Hello, I went to Classy Coin and deposited 3 times the 1st two times I lost all, on the 3rd deposit I took a small bonus of $46.40 plus deposited $21.50 made playthrough won quite A bit. Then the fun started when they asked for all the paperwork - not being in a good mood I said that's kind of a pain in the butt.(My Mother died the same week so was not in a real good mood.) Then got a=- letter stating that we are going to refund your deposits due to admin and security reasons and locked me out of the casino. Said because I griped about the documents they wanted. I sent them twice on 2 different E-Mail's and have not heard 1 WORD from the Finance department. You chat with or call Customer Support they say all they can do is E-Mail Finance still not 1 response in over 3 weeks. Won over $2000.00 if there's anything you can do, go for it I've been nice, rude and nasty. Getting ready to send a formal objection letter to there Country, I won't do that till I hear from you. [EDIT] (user name [EDIT])