Big Bang— player complaints: 5 in English

I've witdrew money from BigBang casino more then a month ago, tried e-mailing, Livechatting (no response) etc them and i still didnt recieve my money. I gave them my bank account, skrill account etc. but i'm getting no reponse at all.

Right in the beginning of November I started playing at Big Bang. Got a pretty big win - 2 054 EUR. I read in the casino terms that I would have to verify my account, so I sent them the email about this, it was 4th of November. I did not get any response, more than this I could not log into my account after I sent the email. This casino should go straight to rogue, no other option, it is just getting the money out of the players...

Hi, I have an account with BigBang but have a problem with gambling. I requested a deposit limit via their contact me page and they replied that they couldn’t do this and were looking at a feature on the site to do this myself in the near future. I continued to gamble irresponsibly so asked for the account to be closed and explained why. I got no response. I asked again via their contact me page and still got no response. I continued to lose money. The account Was finally closed but only after I have spent hundreds since requesting both a limit and exclusion. I have since contacted them to make a complaint and having had just one response stating that refunding the deposits after a self exclusion request was ignore would “fuel my problem” I am now being ignored. Furthermore, having researched more it would appear that they have no UK licence and should not have accepted me as a player or allowed my deposits and games at all.

Hi, I have an account with BigBang but have a problem with gambling. I requested a deposit limit via their contact me page and they replied that they couldn't do this and were looking at a feature on the site to do this myself in the near future. I continued to gamble irresponsibly so asked for the account to be closed and explained why. I got no response. I asked again via their contact me page and still got no response. I continued to lose money. The account is still open and I have spent hundreds since requesting both a limit and exclusion. I am getting no response.

Hi hope you can help, I won a substantial amount from Big Bang casino early 2014. Ever since I have been messed around with tactics from them to stop me receiving my winnings. First their excuse for not paying me was that I wasn't a eligible member. Second that I used a fraudulent card. Third excuse was that I used a credit card. They may state that this is not the case but I have emails from them to prove this. There is also complaints and reviews on ask gamblers to verify this also. The facts are I used a debit card to deposit funds into Big Bang casino. I have a bank statement to verify funds taken from my account and being received by RELOAD their payment company. I have suffered nothing but abuse from them in the last 10 months. They even revealed my name on the review forum at AskGamblers which when I checked their licence they are not allowed to do. They may state that they never did but I also took a screenshot of this as proof. They also state that I am a problem gambler which is also untrue as I have many trust issues regarding online casinos since Big Bang casino can treat their members this way Thankyou for your help I just want this sorted Thank you